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Feedback - Community Forums (Gather)

Your place to share feedback on Zendesk Community Forums (Gather) with our product team.

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      Customize email notification for new community posts
      It would be helpful if we can customize the email that is sent when there is a Community post. Currently, the email to o...

      Publication le 17 déc. 2020 · Jacob Harper

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      Digest option for Gather
      I have had numerous users ask for the ability to follow Gather Community posts with a daily or weekly digest rather than...

      Publication le 17 juin 2020 · Mark Landon

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      Assign Community Posts to Agents/Light Agents
      We have 2 community managers who subscribe to every community topic and get an email every time a new post is made. We t...

      Publication le 07 mai 2020 · Maggie Ungerboeck

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      Moderate Only New Posts, Not Comments
      We want to only approve new Posts, but we want every comment to be added instantly (otherwise we'll be creating too much...

      Publication le 02 déc. 2019 · Patrick Harland-Lee

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      Using Jira and Gather together
      Hello, In Zendesk support, we use the integration to JIRA to link support tickets to JIRA stories. I'm wondering if th...

      Publication le 22 mai 2020 · Sandra D'Angelo

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      Feature Request: Add Community Tips and Tricks Section/Topic to Zendesk Develop HC
      Feature Request: Add Community Tips and Tricks Section/Topic to Zendesk Develop HC Reasoning: Currently, in the Zendesk...

      Publication le 06 juin 2020 · Alejandro Colon

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      Moderate Community
      Terminé
      We are looking into launching the community portion of Help Center to our client base. I am trying to figure where our a...

      Publication le 02 avr. 2014 · Emily McDaniel

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      @mention in Community
      Terminé
      Hi :) For consideration: @mention feature on Community. We have some customers trying to talk to each-other on our Com...

      Publication le 04 déc. 2017 · Stephen

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      reCaptcha for new posts and comments in the Community
      Hi, We are experiencing intermitent episodes of massive spam in our Community.  Then we have to activate moderation, wh...

      Publication le 13 mars 2019 · David Albert

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      Copy and Paste images in Gather
      There is the ability to insert images and links, but a function of the Vidyard product is combining the two and being ab...

      Publication le 07 nov. 2019 · Evan Stewart

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