Feedback - Reporting and analytics (Explore)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Explore product, vote on ideas you like, and hear from other users.
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Ability to report on tickets with attachments3 votes 0 commentaires
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Dashboard Access4 votes 2 commentaires
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Formula to show the number of tickets for half hours on the report.1 vote 1 commentaire
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Export All Report Feature for Admins8 votes 4 commentaires
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End User: Detailed report2 votes 0 commentaires
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Adjusting precision and scale on totals columns only0 votes 0 commentaires
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Report multi-select values comma separated in a single row in exported CSV from Explore2 votes 2 commentaires
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Visibility of Agent Activity/Capacity on Live Dashboard5 votes 1 commentaire
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Agent touch and pass metrics?0 votes 2 commentaires
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Tempo prima risposta e tempo assegnazione del ticket0 votes 0 commentaires
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How many tickets were resolved with the "Rapid Resolve"2 votes 2 commentaires
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Regarding changes to sharing dashboards with passwords.3 votes 0 commentaires
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Difficulties with reporting on CSAT for tickets for a certain time period i.e. this week, last week, etc. Répondu0 votes 9 commentaires
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I want to open the Explore report in a new tab.3 votes 1 commentaire
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Product feedback: reamed values to be pre-selected and saved for usage across all reports2 votes 0 commentaires
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Total Sum count the same (even when I sort results for Top 20 or All Results)1 vote 3 commentaires
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젠데스크 Explore 사용시 raw data 최신화 방법0 votes 0 commentaires
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Organizing Reports5 votes 1 commentaire
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Feature: Allow switch on/off Explosion in Report from Dashboard1 vote 0 commentaires
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Excluding weekends from aging calculation/metric0 votes 1 commentaire
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Lack of features in Beta Panel Generator vs Classic Panel Generator3 votes 3 commentaires
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Add live reporting of all Agent Statuses with Omnichannel routing2 votes 3 commentaires
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Time Tracking Agent Productivity0 votes 2 commentaires
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Campos personalizado en las métricas de Explore0 votes 0 commentaires
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Add the field " Date article last updated" as a selectable column in Explore.2 votes 1 commentaire