Feedback - Reporting and analytics (Explore)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Explore product, vote on ideas you like, and hear from other users.
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Reporting does not find new TAg0 votes 2 commentaires
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Viewers outside of the organization0 votes 3 commentaires
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Cost Per Ticket Répondu0 votes 1 commentaire
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Flow builder: Report showing user inputs during bot conversation3 votes 0 commentaires
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Regex recipe for update times ending in ":00"0 votes 2 commentaires
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Ticket Backlog - Filtering by Ticket Age0 votes 0 commentaires
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Need to see monthly vote for articles in Explore1 vote 0 commentaires
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Tickets solved metric discrepancy in Updates history Explore dataset2 votes 10 commentaires
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Reporting on time spend between individual status change2 votes 3 commentaires
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The Age of Unsolved Tickets (for Business Days)3 votes 3 commentaires
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Unique Article Views0 votes 0 commentaires
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Requester External ID in Updates History Dataset?0 votes 5 commentaires
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Report filtering by users Répondu0 votes 1 commentaire
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Explore Reporting - Remove Deleted Chat Tickets Reporting1 vote 0 commentaires
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Reporting: First Reply time/Second reply time of an end-user0 votes 0 commentaires
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Exporting Reports1 vote 0 commentaires
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End-User vs Agent Ended Chat2 votes 1 commentaire
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Feature Request: Formatting for Excel files when exporting reports from Explore2 votes 0 commentaires
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Zendesk Support & Guide tracking3 votes 1 commentaire
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Number of tickets via user language3 votes 0 commentaires
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Customize Live Data Widgets1 vote 0 commentaires
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More Flexible Date/Time Filters on Reports2 votes 1 commentaire
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Explore - Allow 0 values to be shown on time axis3 votes 2 commentaires
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Editing Skills0 votes 2 commentaires
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More metrics/attributes in Explore for Guide articles (Owners, Unverified since)1 vote 0 commentaires
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Feature Request: Article Down Vote Reporting0 votes 1 commentaire
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Attachment link in Explore report0 votes 0 commentaires
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Update ticket assignee (but no Update ticket assignee ID)0 votes 0 commentaires
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Feature Request - Real time analytics for Messaging Répondu0 votes 5 commentaires