Feedback - Reporting and analytics (Explore)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Explore product, vote on ideas you like, and hear from other users.
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Please Update Incorrect, Misleading Metrics and Filters On Pre-Built Dashboard "Support"3 votes 2 commentaires
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Feature Request: Specify Legend height at the top and bottom of visualisations10 votes 4 commentaires
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Please fix the formula for “Published Translations”1 vote 1 commentaire
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Allow time zone to be set on the dashboard level63 votes 19 commentaires
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Creating a calculated metric to calculate the full resolution time without the lunch break0 votes 3 commentaires
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Internal note timestamp1 vote 1 commentaire
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Feature Request: Add editable free text Row Note attribute in reports0 votes 0 commentaires
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Integrate ticket information with backlog recorded3 votes 2 commentaires
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Schedule individual reports3 votes 3 commentaires
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Web Widget with Answer Bot: Report showing search strings7 votes 1 commentaire
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Set filters on Scheduled Dashboards26 votes 16 commentaires
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Reporting SLA breach by multiple agent for same ticket0 votes 3 commentaires
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Ability to add alternating colors across multiple columns5 votes 4 commentaires
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Remove "NULL" values from Dashboard Filter10 votes 8 commentaires
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Variation on KPI3 votes 2 commentaires
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Outdated link in interactive Guide for Bad Call Quality0 votes 0 commentaires
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Not the best Zendesk tool for sure1 vote 15 commentaires
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Multi Select Live Data Filters on Live Dashboards9 votes 2 commentaires
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Bar graph widget horizontal scrollbar0 votes 0 commentaires
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Metric filter in Explore is too sensitive0 votes 3 commentaires
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Report on Submitted Requests Web Form0 votes 1 commentaire
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Show all data even with a 0 value in all columns2 votes 1 commentaire
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Add "Advanced" Display Format options for other charts besides Tables.0 votes 0 commentaires
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Being able to mesure the number of time a page have been seen in guide0 votes 2 commentaires
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Build a daily/monthly/yearly report with the Agent in the metric field0 votes 0 commentaires
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Is there a way to find out average Next Reply Time?5 votes 8 commentaires
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Date Resets When Changing Tabs in Dashboard Report2 votes 0 commentaires