Feedback - Reporting and analytics (Explore)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Explore product, vote on ideas you like, and hear from other users.
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Product Feedback Post Template Épinglée0 votes 0 commentaires
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Product feedback guidelines & how to write a good feedback post Épinglée-1 votes 0 commentaires
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Data discrepancies between Ticket created date and Ticket solved date0 votes 3 commentaires
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Cannot Use Parentheses and Math Logic in ELIF Statements1 vote 0 commentaires
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Using LINKs & Text in Result Metric Calculations0 votes 0 commentaires
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Feature Request: Reference Result Metric Calculations in other Result Metric Calculations0 votes 0 commentaires
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Feature Request: Round Up & Round Down0 votes 0 commentaires
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Explore - Reporting on Pending Timestamp0 votes 1 commentaire
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Ability to search Reports using multiple tags0 votes 0 commentaires
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Customize CSAT survey0 votes 3 commentaires
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Reporting on Custom Statuses0 votes 0 commentaires
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Explore Search Tool0 votes 0 commentaires
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Fix Explore Sharing Functionality to Match Role Permissions1 vote 0 commentaires
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Explore live Dashboard0 votes 0 commentaires
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First reply time discrepancy0 votes 0 commentaires
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Zendesk SLA dashboard not displaying0 votes 0 commentaires
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Import to create set in Explore1 vote 1 commentaire
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Add customer comments to the reporting structure in Explore1 vote 1 commentaire
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Searches with no results export0 votes 0 commentaires
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Data export restricted to admins only1 vote 0 commentaires
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Explore help percentage of tickets that have been moved to a particular status over time0 votes 1 commentaire
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Exclude Authors from Reports in Guide0 votes 0 commentaires
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What SLA is impacted when merging tickets?0 votes 1 commentaire
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Explore tabs (why not multiple rows of tabs?)0 votes 0 commentaires
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How can I create a Dynamic Dashboard by Pre-setting Data Filters in Live Dashboard?0 votes 2 commentaires
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Agent status "Translation Only" for support0 votes 0 commentaires
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Custom Fields not getting counted correctly on Explore0 votes 0 commentaires
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Keyboard Shortcuts for Explore6 votes 1 commentaire