Feedback - Reporting and analytics (Explore)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Explore product, vote on ideas you like, and hear from other users.
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A way to measure % of customers deflection for Guide Planifiée6 votes 8 commentaires
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Limitations for Messaging reporting in Agent workspace Planifiée15 votes 21 commentaires
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New Zendesk Explore metric showing active Talk agents in the hotline Planifiée2 votes 2 commentaires
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Guide dataset:Top upvoted and top downvoted article Planifiée4 votes 8 commentaires
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General Explore frustrations... Planifiée5 votes 10 commentaires
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Explore Metric Addition - Down Vote, Up Vote, Total Votes Planifiée28 votes 30 commentaires
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Knowledge Base Dataset: Feedback on Metrics & Attributes Planifiée8 votes 17 commentaires
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Prompt for title or add (copy) when "Save as new" is selected on a query. Planifiée3 votes 4 commentaires
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Send query to the bottom of dashboard Planifiée5 votes 1 commentaire
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Feature request: Ability to schedule a single report from a dashboard which contains reports across multiple tabs. Planifiée15 votes 9 commentaires
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Missing Historic Attributes in Explore Planifiée5 votes 5 commentaires
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Downloading queries give only raw data Planifiée3 votes 7 commentaires
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Zendesk Chat Status Not in Explore Planifiée4 votes 3 commentaires
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Sending a Scheduled Query in Explore Planifiée55 votes 35 commentaires
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Chat Concurrency : Explore reporting is an incomplete replacement for Insights Planifiée8 votes 59 commentaires
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Show article category in reporting Planifiée16 votes 20 commentaires
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Away status and reporting Planifiée10 votes 17 commentaires
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Option for percentile as aggregator Planifiée38 votes 18 commentaires
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Explore - Dashboard Email Delivery options Planifiée26 votes 28 commentaires
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Query Permissions Planifiée33 votes 26 commentaires
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New Metric - Agent's Status Activity Planifiée12 votes 8 commentaires
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Reporting on 'Total online time' and 'Time available' metrics Planifiée15 votes 21 commentaires
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Agent "Total Online Time" reporting. Planifiée64 votes 114 commentaires
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Improve PDFs Generated From Reports Planifiée25 votes 14 commentaires
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Dashboards should not always be in edit mode Planifiée3 votes 8 commentaires
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Assignee choicelist includes all users Planifiée26 votes 31 commentaires