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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

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      Help us improve Dashboard & Report permissions in Explore
      Épinglée
      We would love to understand how important it is for you and your company to be able to limit the ability to delete and e...

      Publication le 05 août 2024 · Patrycja Picha

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      Transitioning to the new Explore dashboard builder: Your questions answered
      Épinglée
      Hello, Zendesk community! Now that we’ve released the new Explore dashboard builder, we've revised our plan and put toge...

      Publication le 19 oct. 2023 · Walter Bellante

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      Product feedback guidelines & how to write a good feedback post
      Épinglée
      Welcome to the Product Feedback Topic for Zendesk's Reporting & Analytics (Explore)! No one knows our products better ...

      Publication le 29 sept. 2023 · Shawna James

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      Product Feedback + Feature Request Post Template
      Épinglée
      We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

      Publication le 29 sept. 2023 · Shawna James

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      Cannot customize message in Zendesk Explore for schedule delivery
      In the legacy Explore dashboard, when you select “Schedule” there is an option to customize the message that is sent wit...

      Publication le 25 févr. 2025 · LWD Support

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      Create report from two different datasets
      Avec réponse
      I would like the ability to create a query using metrics from two different datasets. For example, creating a query for ...

      Publication le 25 sept. 2020 · Ryan Boyer

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      Explore Dashboard Beta Guide Data Set Not Available in Data Restrictions
      I want to migrate the various Guide dashboards we have in the current legacy dashboard builder to the new beta experienc...

      Publication le 03 mars 2025 · Stacy Win

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      Missed Assignment Count/Percentage in Zendesk Messaging
      Feature Request Summary: -Currently, there is no native metric within Zendesk Explore for tracking "Missed Assignments" ...

      Publication le 02 sept. 2024 · Jahn

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      [Improvement] Adjust functionality of All History setting in Explore dashboard time filter
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publication le 20 mai 2024 · Sam

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      Acceptance Rate on Agent Level for Messaging
      Feature Request: Agent-Level Acceptance Rate for MessagingCurrently, the Acceptance Rate metric in Zendesk messaging is ...

      Publication le 21 janv. 2025 · Jahn

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