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Feedback - Reporting and analytics (Explore)

Share your feedback, ideas and experiences related to the use of reporting and analytics (Explore).

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      Create report from two different datasets
      Avec réponse
      I would like the ability to create a query using metrics from two different datasets. For example, creating a query for ...

      Publication le 25 sept. 2020 · Ryan Boyer

      81

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      105

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      41

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      Possibilidade de colocar um texto informativo em campo do explore: "i"
      Nos relatório do explore possibilitar colocar um "i" nos campos, pra que quando o usuário passar o cursor do mouse apare...

      Publication le 14 févr. 2025 · Ana Beatriz Nicolete

      1

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      1

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      Add a data table to the FiveTran Schema which captures every time a zendesk user has viewed a ticket
      Would it be possible to add a new data table to the FiveTran Schema which captures every time a zendesk user is viewing ...

      Publication le 14 févr. 2025 · Kyle Hooper

      1

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      0

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      1

      Commentaire

      Explorer　ダッシュボードの配信スケジュール設定について
      週1回ダッシュボードの「配信スケジュール設定」を利用して、データの出力を検討しています。 現状では「メンバーまたはグループ」への「メール配信」の設定しかありません。 メール添付での送信ではなく、指定の共有フォルダに保存できるようご検討願いま...

      Publication le 19 févr. 2025 · 加藤　暁生

      1

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      1

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      feature request: show country in talk reporting, cant see where users call us from
      Hello!   I recently enabled international outbound calls and I wanted to see which countries call us the most to calcula...

      Publication le 18 févr. 2025 · Pedro Cassian

      1

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      1

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      Let me open queries in a new browser tab
      Planifié
      When I cmd+click on a query from the query list,  I want it to open in a new tab. I often want to compare multiple queri...

      Publication le 29 juin 2021 · CJ Johnson

      9

      Abonnés

      7

      Votes

      4

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      CSAT Customization
      Planifié
      Currently CSAT supports only 2 binary scale " Good " or " BAD" as default even though we set it on a 5 -point scale ...

      Publication le 17 mars 2024 · Noriko Gipp

      7

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      11

      Votes

      7

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      Add images to dashboards in the new dashboard builder
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publication le 04 déc. 2024 · Jon Durlauf

      5

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      4

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      4

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      Let me re-assign dashboard ownership
      Terminé
      I would like to be able to hand over ownership of a dashboard. For example, if I am a backend builder, I shouldn’t be th...

      Publication le 11 févr. 2021 · CJ Johnson

      31

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      31

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      19

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      Expand the Backlog data set options
      Ticket backlog is an essential tool to determine ticket volumes and agent productivity.  The data set is very limited in...

      Publication le 22 août 2024 · bill cicchetti

      3

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      2

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      1

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