Feedback - Ticketing System (Support)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Product Feedback Post Template Épinglée-1 votes 0 commentaires
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Product feedback guidelines & how to write a good feedback post Épinglée0 votes 0 commentaires
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Join the UX Research Panel - Help Shape the Future of Zendesk! Épinglée1 vote 0 commentaires
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Malware Scanning - We Want Your Feedback! Épinglée En avant1 vote 4 commentaires
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Service Level Agreements - please share your feedback! Épinglée En avant2 votes 5 commentaires
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Audit log - We want your feedback! Épinglée En avant1 vote 9 commentaires
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Triggers and Automations - please share your feedback. Épinglée En avant1 vote 16 commentaires
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Color Text - We want your feedback! Épinglée En avant0 votes 12 commentaires
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Bump Bump Solve Issue0 votes 2 commentaires
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Reporting on side conversations0 votes 0 commentaires
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Product Request - Prevent Customers from Auto Solving tickets for certain Ticket Types1 vote 0 commentaires
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addition of ticket view / ticket access options for roles4 votes 0 commentaires
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Alphabetical sorting of ticket field values translated by dynamic content0 votes 3 commentaires
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small tick to show read/ send emails0 votes 0 commentaires
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Date formatting problem in Organization custom fields0 votes 0 commentaires
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Location based weather widget0 votes 2 commentaires
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Feature request: Rich text formatting and inline images in the web form4 votes 0 commentaires
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Bulk update ticket field settings0 votes 0 commentaires
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Drop Down for Tags0 votes 0 commentaires
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Custom Hotkeys0 votes 0 commentaires
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FCR SLA for First Call Resolution and Full Resolution Time1 vote 0 commentaires
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Feature Request: Hide ticket fields in Mobile Zendesk Support App1 vote 0 commentaires
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The new UI - internal/public text change2 votes 1 commentaire
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The new UI - Ticket Tabs1 vote 1 commentaire
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Feature request: Labels or Read-Only for text as field option1 vote 3 commentaires
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Feature request: Exact string matching2 votes 0 commentaires
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Feature request: Trigger condition email1 vote 2 commentaires
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Multi tenancy email ticket creation issue.1 vote 1 commentaire
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Recording organization when merging tickets in Support0 votes 2 commentaires