Feedback - Ticketing System (Support)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Have email links to Guide articles show up the way they do for messenger0 votes 0 commentaires
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Favorite Macros1 vote 2 commentaires
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Enhanced ticket search functionality by ticket number2 votes 1 commentaire
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Product feedback: access to suspended tickets2 votes 2 commentaires
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Ticket Tags Name and User Field Tags Name Must have a Validation (can't be the same name)0 votes 0 commentaires
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Feature request: Redact merged content (attachments)3 votes 0 commentaires
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Allow conditions to use all custom field types (multi-line, text, etc.)3 votes 3 commentaires
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Please Announce System Wide Major Changes to Accounts4 votes 0 commentaires
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Request: delineate new tags from applied tags in the workspace2 votes 1 commentaire
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Prioritizing unassigned tickets that have multiple updates/responses from end user0 votes 2 commentaires
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Satisfaction Rating Landing Page improvement0 votes 0 commentaires
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Delete Closed tickets?1 vote 4 commentaires
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Exporting Side Conversations3 votes 2 commentaires
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Not possible to select language on login screen0 votes 0 commentaires
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Security function for side conversations2 votes 3 commentaires
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Add the possibility to have a default value in user fields0 votes 0 commentaires
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Im Emailprogramm beantwortete Emails auf Zendesk anzeigen0 votes 3 commentaires
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Ability to create own columnheadings1 vote 0 commentaires
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One click to download all the attchments1 vote 2 commentaires
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Feature Request: Automatic Ticket Merging2 votes 3 commentaires
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Auto update status0 votes 1 commentaire
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Forwarded ticket via side conversation (requester email)1 vote 1 commentaire
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Custom Ticket Statuses - Ticket Status vs Status Category shown in views2 votes 0 commentaires
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ZenDesk Support - disable automatic user creation in Zendesk1 vote 0 commentaires
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Language recognition for internal posts and social media tickets2 votes 0 commentaires
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주소록 또는 조직을 사용한 수신자/참조자 추가0 votes 0 commentaires
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Web Link in Organization page as a custom field0 votes 0 commentaires