Feedback - Ticketing System (Support)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Capture changes to Dynamic Content in Audit Log0 votes 0 commentaires
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Adding Custom Status Options in the Status Filter on the My Requests Page1 vote 0 commentaires
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Sorting Views by Custom Statuses2 votes 0 commentaires
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Omni-Channel Routing - Limitation0 votes 1 commentaire
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Removed bad rating not updated in ticket0 votes 0 commentaires
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Using the Mail API to update Custom Fields from inbox1 vote 0 commentaires
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ビュー内でカスタムフィールドで検索したい場合、テキストで検索できるようにしてほしい1 vote 0 commentaires
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Add Text Color and CSS to Knowledge app0 votes 0 commentaires
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Feature Request: Add "Share Ticket" as an available action for Macros Non planifiée1 vote 4 commentaires
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Ability to Use Phone Numbers as Conditions in Triggers/Automations4 votes 4 commentaires
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Feature request: multiple Alias options0 votes 0 commentaires
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Fix Out of Office emails going to suspended ones0 votes 2 commentaires
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Zendesk shortcuts not working on Windows in Chrome1 vote 1 commentaire
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Fix 2FA to be mandatory - Secure our data pls1 vote 2 commentaires
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Filtered ticket view on Organization Profile page1 vote 0 commentaires
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Ticket Comparison between Created Vs Solved1 vote 1 commentaire
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agent workspace newest comments on the bottom?3 votes 1 commentaire
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Talk Modal Accessibility concern1 vote 0 commentaires
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Categorising for Makros0 votes 1 commentaire
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Call identifier feature on call notification0 votes 0 commentaires
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To create trigger which would force the agent to edit the subject line more descriptive?0 votes 4 commentaires
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Google Direct message to be integrate in zendesk0 votes 2 commentaires
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Contributor roles should request tickets with a public reply0 votes 0 commentaires
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Feature request: Skip to next message2 votes 1 commentaire
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Feature request: Adjust agent idle timeout in Agent Workspace0 votes 1 commentaire
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Option for Users writing throught the email channel to have a verified primary email address0 votes 0 commentaires
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UTF-16 encoding - emails in asian characters0 votes 0 commentaires