Feedback - Ticketing System (Support)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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OLA - Contratos de Nível Operacional2 votes 1 commentaire
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Capturing caller ID when transferring calls from Zendesk Talk to external numbers1 vote 1 commentaire
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automatically expand all ticket comments1 vote 0 commentaires
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Ticket ZD support 11478385 - Ticket not updated after cc removed0 votes 0 commentaires
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Messaging Shows Wait Times and Queue Location2 votes 0 commentaires
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End user can't see their organization tickets.0 votes 1 commentaire
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Tickets: Restricting attachments by file types0 votes 2 commentaires
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Enable copied email addresses to appear in mail client0 votes 0 commentaires
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speech to text0 votes 0 commentaires
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Email is not delivered0 votes 0 commentaires
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Slack and Side Conversations0 votes 1 commentaire
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Diferenciar número de Whatsapp recebido0 votes 0 commentaires
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Custom Lookup Fields export with their record ID instead of the value when export views0 votes 0 commentaires
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Zendesk Support End User Preferred Communication channels1 vote 0 commentaires
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Tracking ticket handling time for light agents0 votes 0 commentaires
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Allow End Users to Solve Tickets assigned to a group0 votes 0 commentaires
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Tables not showing in browser email notifications0 votes 1 commentaire
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Accessibility feature addition0 votes 1 commentaire
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notification sound0 votes 1 commentaire
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More search results in Knowledge Context Panel0 votes 0 commentaires
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Feature request: Top Down Message Display1 vote 0 commentaires
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Change the behavior of the Reporting button0 votes 0 commentaires
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Destaque no nome da Organização0 votes 1 commentaire
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Fechamento de tickets Pai com dependentes(filho) ainda pendentes0 votes 0 commentaires
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Feature Request: support pre-filled ticket forms when using SSO7 votes 0 commentaires
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Option to Whitelist Words/Phrases from Automated ticket suspension1 vote 0 commentaires
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Like and hide comments on Facebook wall post 21 vote 0 commentaires