Feedback - Ticketing System (Support)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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WhatsApp Automatic Satisfaction Survey Planifiée1 vote 9 commentaires
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Functionality to pause an SLA Planifiée38 votes 54 commentaires
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feature request: cc function on side conversations Planifiée16 votes 13 commentaires
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Do a search from within a View and keep that search limited to the tickets within that View Planifiée11 votes 5 commentaires
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How to view a list of all Organizations, with the Organization fields as the columns? Planifiée17 votes 35 commentaires
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Can we keep the ticket's status as NEW after assignment until Agent manually updates? Planifiée19 votes 54 commentaires
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Unrestricted File Upload Vulnerability Planifiée2 votes 10 commentaires
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identify from which social media account does the ticket was created if it's all listed under 1 brand Planifiée1 vote 1 commentaire
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View on Followers Planifiée8 votes 6 commentaires
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Adding Fields To Views Planifiée9 votes 7 commentaires
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Business hours intervals Planifiée2 votes 2 commentaires
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Feedback: Pathfinder Planifiée15 votes 17 commentaires
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Feature Request: Add trigger / automation support for adding Social Channels as Conditions Planifiée1 vote 1 commentaire