Feedback - Ticketing System (Support)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Business hours intervals Planifiée2 votes 2 commentaires
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identify from which social media account does the ticket was created if it's all listed under 1 brand Planifiée1 vote 1 commentaire
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WhatsApp Automatic Satisfaction Survey Planifiée1 vote 9 commentaires
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Feature Request: Add trigger / automation support for adding Social Channels as Conditions Planifiée1 vote 1 commentaire
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Unrestricted File Upload Vulnerability Planifiée1 vote 10 commentaires
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Granular Permission for Agent Actions on End Users.... STILL NOT A THING? Planifiée0 votes 1 commentaire
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Restricting internal notes visibility to a particular group / role / brand Planifiée0 votes 5 commentaires