Feedback - Ticketing System (Support)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
-
Help Zendesk shape the future of our UI Customization initiative Épinglée En avant5 votes 4 commentaires
-
Product feedback guidelines & how to write a good feedback post Épinglée0 votes 0 commentaires
-
Product Feedback + Feature Request Post Template Épinglée1 vote 3 commentaires
-
Send Email Notifications to Secondary Emails in Support57 votes 32 commentaires
-
Feature request: Edit/delete a comment on a ticket Non planifiée14 votes 13 commentaires
-
Feature Request: Brand specific SAML SSO Login0 votes 0 commentaires
-
2-Factor authentication for Enduser Répondu17 votes 23 commentaires
-
Make some Organisation fields uneditable to Agents13 votes 16 commentaires
-
Placeholder for requester secondary emails2 votes 2 commentaires
-
Email recall3 votes 1 commentaire
-
Raw Markdown support in Agent workspace Terminée5 votes 24 commentaires
-
Custom Ticket Status4 votes 5 commentaires
-
Allow side conversation content to viewed via email notification9 votes 7 commentaires
-
Give Admins the ability to change Agent Status in Omnichannel19 votes 14 commentaires
-
Announcing Composer resize persistence - We need your feedback :)0 votes 7 commentaires
-
Whatsapp calls2 votes 4 commentaires
-
Add return_url when using SAML type SSO1 vote 0 commentaires
-
Restricted/unrestricted reassignment for agent/supervisor0 votes 0 commentaires
-
Agent Workspace - add Grammarly support Terminée3 votes 8 commentaires
-
HEIC Attachments in Preview12 votes 16 commentaires
-
Chat View All0 votes 0 commentaires
-
Zendesk + YouTube1 vote 1 commentaire
-
Edit/update access only to assignee0 votes 0 commentaires
-
Delete Closed tickets? Planifiée6 votes 24 commentaires
-
Individual end user ticket permissions4 votes 2 commentaires
-
Email forwarding0 votes 0 commentaires
-
Setting requester with a macro Non planifiée23 votes 15 commentaires
-
Using two fields to confirm email address6 votes 15 commentaires
-
Feature Request: Allow adding/changing requester and/or cc1 vote 0 commentaires
-
Feature Request: Allow Lights Agents to be CC'd as regular users2 votes 0 commentaires