Feedback - Ticketing System (Support)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Comment Order for end users Répondu0 votes 2 commentaires
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Feature request - hide or encrypt a ticket title from the web request Répondu0 votes 1 commentaire
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Create separate light agent role for different team members Répondu0 votes 1 commentaire
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New Triggers Répondu0 votes 1 commentaire
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Repeating Field Répondu0 votes 3 commentaires
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Interfaz Usuario modo Oscuro Répondu0 votes 1 commentaire
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Enabling Zendesk to send emails to corporate emails and distribution list Répondu0 votes 1 commentaire
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Please stop exposing API keys to all admins in webhooks pages [Update: It's a different key!] Répondu1 vote 2 commentaires
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More audit log filters Répondu1 vote 2 commentaires
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Issues receiving Emails Répondu0 votes 1 commentaire
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Loss of colors when copying/pasting Répondu0 votes 1 commentaire
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Need to show SLA target status in Event Répondu0 votes 2 commentaires
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Translating Internal Notes Répondu0 votes 2 commentaires
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Links created when text has number sign Répondu2 votes 5 commentaires
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My internal notes are showing up as public replies and nobody at Zendesk is able to help me Répondu0 votes 3 commentaires
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Text Input Field Répondu1 vote 2 commentaires
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View All Tickets For a Customer Without Clicking Profile Répondu1 vote 3 commentaires
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Click tab to copy ticket ID Répondu6 votes 5 commentaires
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Create/Update User Trigger Répondu0 votes 1 commentaire
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Unmerging users Répondu1 vote 1 commentaire
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Zendesk / Google Chat / Slack? Répondu0 votes 6 commentaires
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Tagging based on Satisfaction comments Répondu0 votes 3 commentaires
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CC Functionality & Notifications Répondu0 votes 6 commentaires
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Bump Bump Solve Issue Répondu0 votes 4 commentaires
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Allow requestors to add emails to be CC'd on their support form request Répondu2 votes 15 commentaires
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CSAT Reviews Répondu1 vote 2 commentaires
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Instagram DMs as Tickets instead of Chats Répondu5 votes 3 commentaires
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Event tracking when a visitor initiates the chat Répondu0 votes 1 commentaire
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Support icon appears over ticketing tools Répondu0 votes 3 commentaires
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Support chat bubble unnecessary and poorly placed Répondu2 votes 6 commentaires