Feedback - Ticketing System (Support)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Comment on comments in Facebook threads Répondu66 votes 63 commentaires
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Automatic merging tickets Répondu6 votes 7 commentaires
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Make "internal message" the default answer type Répondu1 vote 1 commentaire
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Tagging based on Satisfaction comments Répondu0 votes 5 commentaires
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Adding non-agent CC in Macros Répondu45 votes 23 commentaires
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Limited functionality for bulleted and number lists in Support Répondu6 votes 9 commentaires
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2-Factor authentication for Enduser Répondu16 votes 22 commentaires
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Unable to send Email addresses with accented characters Répondu6 votes 9 commentaires
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Warm Transfer Chats in Agent Workspace Répondu9 votes 10 commentaires
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Facebook Comments - unable to "reply" user's comments on posts Répondu1 vote 2 commentaires
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Trigger Previews Répondu0 votes 3 commentaires
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Option to assume as an agent Répondu3 votes 15 commentaires
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Comment Order for end users Répondu1 vote 3 commentaires
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End of support issue for ticket redaction app Répondu1 vote 1 commentaire
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How to edit "You are a follower on this request" email template? Répondu0 votes 2 commentaires
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Trigger Won't Save Répondu1 vote 2 commentaires
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Loss of colors when copying/pasting Répondu1 vote 2 commentaires
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티켓 해결 시 종료가 넘어가는 시간을 늘려주세요. Répondu0 votes 7 commentaires
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Need Image and hyperlink Support for Slack-Zendesk Integration Répondu1 vote 3 commentaires
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Mark Organizations upon creation Répondu0 votes 3 commentaires
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Agreement of New Terms Popup Répondu0 votes 2 commentaires
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Allow requestors to add emails to be CC'd on their support form request Répondu2 votes 15 commentaires
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Allow editing of "Your email address" text description on "Submit a request" Répondu1 vote 30 commentaires
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Feature request - hide or encrypt a ticket title from the web request Répondu0 votes 1 commentaire
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Create separate light agent role for different team members Répondu0 votes 1 commentaire
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New Triggers Répondu0 votes 1 commentaire
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Repeating Field Répondu0 votes 3 commentaires
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Embedding hyperlinks in dynamic content Répondu41 votes 17 commentaires
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Zendesk's New Interface (Agent Workspace): Internal Note vs Public Reply Répondu30 votes 14 commentaires
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Interfaz Usuario modo Oscuro Répondu0 votes 1 commentaire