Feedback - Ticketing System (Support)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Draft mode in composer - We want your feedback :) Épinglée-1 votes 4 commentaires
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Announcing Composer resize persistence - We need your feedback :) Épinglée0 votes 0 commentaires
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Triggers & Automations - We want your feedback! Épinglée En avant6 votes 13 commentaires
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Announcing Macros keyboard shortcut - We need your feedback :) Épinglée2 votes 18 commentaires
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Product Feedback Post Template Épinglée2 votes 0 commentaires
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Product feedback guidelines & how to write a good feedback post Épinglée0 votes 0 commentaires
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Service Level Agreements - please share your feedback! Épinglée En avant3 votes 32 commentaires
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[Closed for comments] Add or Edit Tags on Closed tickets340 votes 260 commentaires
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Add 'Remove cc' trigger/automation action147 votes 186 commentaires
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Feature Request - Ability to edit closed tickets134 votes 116 commentaires
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New Ticket Desktop Notification142 votes 112 commentaires
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Preserve Group and Assignee for user-generated follow-up tickets92 votes 103 commentaires
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Customize search results columns120 votes 101 commentaires
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Automatic Refresh in Views102 votes 95 commentaires
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Ticket export tool for End-users (Export tickets by organization)71 votes 92 commentaires
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Change the order of the comments as an agent when viewing a ticket75 votes 90 commentaires
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Ability to forward emails into an existing ticket56 votes 86 commentaires
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Audit Logs53 votes 75 commentaires
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Disable / Un-check 'Create follow-up' option56 votes 72 commentaires
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Add categories (subviews, dropdown view) function to Views138 votes 70 commentaires
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JIRA integration supports attachments64 votes 70 commentaires
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Stopping the reopening tickets by a ' Thank you ' response.67 votes 68 commentaires
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Show ticket title in tab, not requester name110 votes 67 commentaires
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I should be able to create a view for the tickets I'm CC'd on130 votes 67 commentaires
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"Requester can see this comment" default setting94 votes 67 commentaires
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Notify agent if requester email is bounced or rejected85 votes 65 commentaires
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Dashboard "Updates to your tickets" mark checked52 votes 62 commentaires
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Trigger Conditions: Sender email address46 votes 58 commentaires
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Link user field with ticket field74 votes 58 commentaires
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Erase tags59 votes 53 commentaires