Feedback - Ticketing System (Support)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Draft mode in composer - We want your feedback :) Épinglée-1 votes 4 commentaires
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Announcing Composer resize persistence - We need your feedback :) Épinglée0 votes 0 commentaires
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Triggers & Automations - We want your feedback! Épinglée En avant6 votes 13 commentaires
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Announcing Macros keyboard shortcut - We need your feedback :) Épinglée2 votes 18 commentaires
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Product Feedback Post Template Épinglée2 votes 0 commentaires
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Product feedback guidelines & how to write a good feedback post Épinglée0 votes 0 commentaires
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Service Level Agreements - please share your feedback! Épinglée En avant3 votes 32 commentaires
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Display more than 10 columns in a view in Agent workspace1 vote 1 commentaire
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Agent Statuses1 vote 0 commentaires
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role configuration about rights to modify end user data0 votes 0 commentaires
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Scheduling a Trigger5 votes 3 commentaires
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Internal Chat function while using Zendesk Agent Workspace9 votes 13 commentaires
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Adding extra details to Side Conversation1 vote 1 commentaire
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Multi-Brand: Restricting Macros by Brand rather than Group17 votes 14 commentaires
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Product feedback: tables in side conversations1 vote 1 commentaire
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Feature Request: Add the ability to mark all users of an organization as suspended19 votes 11 commentaires
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Enable WYSIWYG formatting & HTML link pasting for messages5 votes 5 commentaires
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Que los clientes puedan volver a conversar con el Bot0 votes 0 commentaires
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New Feature: Attachments for Agents0 votes 0 commentaires
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A copy past option beside ''ticket #00000''0 votes 0 commentaires
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Custom ticket status issue2 votes 0 commentaires
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Agent Workspace conversation line breaks/color coded replies18 votes 16 commentaires
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Enable multi-channel ticket merging message0 votes 0 commentaires
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URL custom field type49 votes 23 commentaires
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Customize search results columns121 votes 101 commentaires
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Lack of previous conversation on customer side0 votes 0 commentaires
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Feature Request: HTML or Rich Text Editor for Signatures33 votes 18 commentaires
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Feature Request - Ability to edit closed tickets134 votes 116 commentaires
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Customers/End-Users tab0 votes 0 commentaires
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Inability to select which email to send to and no notification for failed sent emails1 vote 0 commentaires