Feedback - Ticketing System (Support)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Triggers & Automations - We want your feedback! Épinglée En avant6 votes 11 commentaires
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Announcing Macros keyboard shortcut - We need your feedback :) Épinglée2 votes 17 commentaires
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Announcing redesigned @mentions in composer - We need your feedback :) Épinglée4 votes 10 commentaires
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Product Feedback Post Template Épinglée2 votes 0 commentaires
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Product feedback guidelines & how to write a good feedback post Épinglée0 votes 0 commentaires
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Service Level Agreements - please share your feedback! Épinglée En avant3 votes 31 commentaires
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Zendesk user info gives wrong timezone and locale information0 votes 0 commentaires
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Sanbox and dynamic content0 votes 0 commentaires
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Customizing Home Dashboard30 votes 23 commentaires
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Page Numbers Removed in Views12 votes 5 commentaires
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Custom Ticket status for brand specific4 votes 6 commentaires
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SLA for agent-created tickets Planifiée19 votes 18 commentaires
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Support Needs BCC Option43 votes 37 commentaires
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CC and BCC Fields When Creating Side Conversations via Macros4 votes 4 commentaires
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Messaging Scroll Bar1 vote 3 commentaires
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All types of ticket fields should be included in the trigger actions.0 votes 1 commentaire
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Agent Workspace - Thread Direction0 votes 2 commentaires
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T&S Escalation macro missing0 votes 0 commentaires
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ZD view- Display number of pages18 votes 13 commentaires
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Feature Request: Advanced GDPR tools/functionality19 votes 16 commentaires
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Using Automations Or Triggers To Delete Tickets10 votes 10 commentaires
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Feature Request - Ability to edit closed tickets126 votes 113 commentaires
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Please STOP making unnecessary changes to UI6 votes 6 commentaires
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Trigger and attachment needed for Instagram Direct stories reactions8 votes 6 commentaires
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Multi-select Fields in Views6 votes 4 commentaires
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GDPR - Automatically deleting old tickets via the automation feature29 votes 29 commentaires
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Feature Request: Add the ability to suspend or deactivate Organizations15 votes 11 commentaires
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WhatsApp SLAs Planifiée3 votes 13 commentaires
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Allow editing of "Your email address" text description on "Submit a request" Répondu1 vote 30 commentaires
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Ability to set child ticket fields via macro2 votes 1 commentaire