Feedback - Ticketing System (Support)
Nouvelle publicationShare feedback or ideas to improve the Zendesk Ticketing System (Support), vote on ideas you like, and hear from other users.
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Help Zendesk shape the future of our UI Customization initiative Épinglée En avant4 votes 4 commentaires
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Product feedback guidelines & how to write a good feedback post Épinglée0 votes 0 commentaires
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Product Feedback + Feature Request Post Template Épinglée1 vote 3 commentaires
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Feature Request: The ability to create Custom Columns in Ticket Views7 votes 7 commentaires
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Send button in a new Side conversation1 vote 1 commentaire
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Delete Closed tickets? Planifiée5 votes 19 commentaires
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Custom User Field Mandatory Option1 vote 2 commentaires
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View PDF's without having to download the file9 votes 14 commentaires
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Custom Ticket Status limitations8 votes 2 commentaires
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Allow end users to update fields after ticket is created67 votes 50 commentaires
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Comparing or calculations on many numeric/decimal fields in Zendesk ticket3 votes 6 commentaires
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Support should include a bell icon that provides a quick overview of unread @mentions12 votes 4 commentaires
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New Format is AWFUL!!!!1 vote 8 commentaires
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Changeable Organizations via Trigger or Automation1 vote 1 commentaire
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Show an "Unassigned" view for tickets that are not within a view1 vote 2 commentaires
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Require log in for ticket submission via the Web Widget3 votes 9 commentaires
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Any way to disable (or hide) the Organization feature?0 votes 4 commentaires
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Scheduling macro updates1 vote 1 commentaire
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outbound translation support for email0 votes 0 commentaires
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Jump to latest message button6 votes 2 commentaires
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Product Feedback: Merge tickets prompt5 votes 4 commentaires
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Multiple requesters2 votes 4 commentaires
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Attachments of side conversations can not be copied into the main correspondence!0 votes 0 commentaires
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Require CAPTCHA verification before users can submit a form through the Web Widget.11 votes 8 commentaires
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Malware Scanning - We Want Your Feedback!0 votes 20 commentaires
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Follow up ticket - should be added all attachments of source ticket0 votes 1 commentaire
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Outbound Emails to be selectable when having more than 1 External Emails0 votes 2 commentaires