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      Zendesk Position on Bring Your Own Channel
      Épinglée
      What is Bring Your Own Channel?BYOC is an integration path in which a customer's (or technology partner's) developers wi...

      Publication le 16 oct. 2023 · Mick O'Donnell

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      Unable to Send Message in RequestActivity on Android
      One specific user is unable to send messages even after reinstalling the app, but we are unable to reproduce the issue. ...

      Publication le 27 févr. 2025 · CH Henry Wang

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      Zendesk iOS Mobile SDK Push notifications not working
      Hi there. When we respond to tickets submitted via the mobile SDK, users receive our replies; however, they do not recei...

      Publication le 08 janv. 2025 · Elon (Yurii Martyniak)

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      How to create a non-conversational view Using Zendesk Unity SDK version 2.3.0
      I am trying to create a non-conversational view from Zendesk Unity SDK 2.3.0 but I can not find anything about it on the...

      Publication le 28 janv. 2025 · Yuri Kimo

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      Zendesk crash on Android SDK
      We have been getting these repeating crash from Zendesk for the last few days:     The only place that actually referenc...

      Publication le 25 févr. 2025 · Agustin

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      Tickets created via the Messaging chat widget are missing crucial contextual information like user email address
      We are facing an issue with the tickets created via the Messaging Web SDK, here is a summary of the issue with tickets m...

      Publication le 04 déc. 2024 · Henderson Pinto

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      Build error while integrating with iOS native project on a React Native application
      Hi everyone. Hope you're doing well. :) As Zendesk doesn't have React Native support yet, we've been trying to integrate...

      Publication le 20 févr. 2025 · Rodrigo Borges Soares

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      Failed to decode JWT
      Avec réponse
      Hi you guys, I took the steps according to the documentation to enable authenticated visitors for messaging with Zendes...

      Publication le 02 juin 2022 · Toan Nguyen

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      zendesk messaging window not opening on api 23 and 24.
      we are calling Zendesk.instance.messaging.showMessaging(this). This doesn't seem to be working on api 23 and 24. In apis...

      Publication le 18 févr. 2025 · Raghav Mahajan

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      Visitor has to send a message after prechat form to begin chat
      I have added iOS SDK to app. It goes through the prechat form, but what I notice is after it asks the questions for visi...

      Publication le 21 févr. 2025 · Nate Laff

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