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      Zendesk Position on Bring Your Own Channel
      Épinglée

      What is Bring Your Own Channel?

      BYOC is an integration path in which a customer's (or technology partner's) deve...

      Publication le 16 oct. 2023 · Mick O'Donnell

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      zendesk messaging window not opening on api 23 and 24.
      we are calling Zendesk.instance.messaging.showMessaging(this). This doesn't seem to be working on api 23 and 24. In apis...

      Publication le 18 févr. 2025 · Raghav Mahajan

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      Zendesk crash on Android SDK
      We have been getting these repeating crash from Zendesk for the last few days:

      Publication le 25 févr. 2025 · Agustin

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      Use IOS SDK access messaging cannot display pictures or videos
      We have connected to the IOS SDK, but the pictures cannot be displayed normally. Android is normal. When I click on the ...

      Publication le 20 févr. 2025 · Joker

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      Unable to get even the sample working, I get "Messages failed to Load" in the canvas.
      As soon as I click “Start Conversation”, I get a “Messages failed to load” and I can't do anything. I had this in my gam...

      Publication le 11 mars 2025 · Yan Levesque

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      Android: Update Support Annotations
      The latests Android SDKs are still using the old support annotations library. I'd like to remove Jetifier when I build t...

      Publication le 13 sept. 2021 · Simon Bergeron

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      Https calls are failing from Unity SDK on iOS
      Hey guys. Hope you are doing well. I've just implemented Zendesk Unity SDK , everything is fine on Android and Editor, b...

      Publication le 07 mars 2025 · Gagik Baghdasaryan

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      Problem with JWT token, not valid kid
      Hello, I have been trying to validate the entry to the Zendesk bot through the sdk on iOS, applying the jwt, what happen...

      Publication le 22 janv. 2025 · Anthony Plaza

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      Zendesk support SDK - android - disable searchview in helpcenter
      Hi, I'm trying to customize the look and feel of helpcenter screen in android while using the support sdk. And I have be...

      Publication le 04 mars 2025 · varkey b

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      Unable to Send Message in RequestActivity on Android
      One specific user is unable to send messages even after reinstalling the app, but we are unable to reproduce the issue. ...

      Publication le 27 févr. 2025 · CH Henry Wang

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