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      Zendesk Position on Bring Your Own Channel
      Épinglée

      What is Bring Your Own Channel?

      BYOC is an integration path in which a customer's (or technology partner's) deve...

      Publication le 16 oct. 2023 · Mick O'Donnell

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      SDK 5.4 Dependencies
      Wouldn't the Zendesk SDK transiently import all the dependencies it requires?

      Publication le 14 mars 2025 · Vinícius Soares

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      Issue Updating Zendesk SDK on Android – Unresolved Supertypes Error
      Hi everyone, One of our engineers is facing an issue while updating the Zendesk SDK on Android. During the build process...

      Publication le 20 mars 2025 · Vinícius Soares

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      Ticket list not clickable on iOS
      Hi team,

      Publication le 18 mars 2025 · Slava

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      Crash in the Smooch Android SDK
      We've been getting this crash in the Smooch Android SDK for some time now: Fatal Exception: java.lang.NullPointer...

      Publication le 19 mars 2025 · Kizito

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      Keyboard covers input field in live chat on Android
      We've integrated Zendesk live chat into our React Native mobile app (using a WebView with the static URL and chat key). ...

      Publication le 17 mars 2025 · Olivia

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      Zendesk crash on Android SDK
      We have been getting these repeating crash from Zendesk for the last few days:

      Publication le 25 févr. 2025 · Agustin

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      zendesk messaging window not opening on api 23 and 24.
      we are calling Zendesk.instance.messaging.showMessaging(this). This doesn't seem to be working on api 23 and 24. In apis...

      Publication le 18 févr. 2025 · Raghav Mahajan

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      Use IOS SDK access messaging cannot display pictures or videos
      We have connected to the IOS SDK, but the pictures cannot be displayed normally. Android is normal. When I click on the ...

      Publication le 20 févr. 2025 · Joker

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      Unable to get even the sample working, I get "Messages failed to Load" in the canvas.
      As soon as I click “Start Conversation”, I get a “Messages failed to load” and I can't do anything. I had this in my gam...

      Publication le 11 mars 2025 · Yan Levesque

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