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      Chat Instability - Agent Switching automatically - Chat service built using https://api.zopim.com/web-sdk
      We provide our customers a Chatbot interface from within that we use https://api.zopim.com/web-sdk to connect to Zendesk...

      Publication le 14 déc. 2021 · Ashish Parnami

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      Accordions and search
      We have an issue with search and accordions. Our FAQs are in accordion. There are two issues we are trying to solve. 1...

      Publication le 15 déc. 2021 · Lisa Sedlak

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      ZDKHelpCenterUiConfiguration settings
      Hey, everyone. I've been trying to set up the help center in favor of just starting a chat but I've had couple of issues...

      Publication le 26 nov. 2021 · Y

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      Android SDK Outdated legacy dependencies
      Hello, the latest Zendesk Android SDK 5.0.6 is using old legacy libraries and non-androidx. That slows down builds as je...

      Publication le 28 déc. 2021 · Michal

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      Web SDK set department programatically.
      This is probably a dumb question, but I'm not finding the answer in the docs.  If I have multiple clients, how do I set...

      Publication le 20 déc. 2021 · Jon Emmett

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      zChat.sendOfflineMsg Cannot read properties of undefined
      Avec réponse
      Hello! I am in process of converting the sample web sdk react application from class components to functional component...

      Publication le 17 déc. 2021 · Jon Emmett

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      When help center improvements in mobile SDKs?
      Everybody knows that self-service is a king. Zendesk Guide is a great product but only if we're talking about web. It se...

      Publication le 13 déc. 2021 · Вячеслав Скорбеж

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      Could not connect to bintray
      Hi, in my app there is implementation chat- providers, but i think there is an issue with bintray so i cant build app. W...

      Publication le 13 déc. 2021 · Franky Junior

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      Sending video files to chat
      Hi there, Is it possible for clients to upload video files to Chats (SDK for iOS and Android)? How can we set up receiv...

      Publication le 10 déc. 2021 · Oksana

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      Email in a JWT request
      We’re in the process of implementing JWT-authentication for one of our apps instead of Anonymous authentication. We're u...

      Publication le 01 déc. 2021 · Mikhail Nikitin

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