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Developer - Zendesk Apps Framework (ZAF)

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about the utilization and extension of Zendesk products through our apps framework.


I am a developer working on a Zendesk app that we provide to our customers. In this post, I would like to ask about an i...

Publication le 13 nov. 2024 · Tatsuya Ogasawara

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Hi 👋 I have a couple secure parameters in my app that I am allowing admins to set in 'Settings' page in my app's inter...

Publication le 10 mars 2024 · Aaron Rylaarsdam

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Hi there, I am struggling to understand the push endpoint documentation on how to set the fields for the author ? Let's ...

Publication le 07 nov. 2024 · Yorick Jacquin

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Hi,   My application has a feature to pin some comments and side conversations for better attention in the ticket sideba...

Publication le 05 nov. 2024 · Quan Truong

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Hello. I am trying to develop a Zendesk support app in react. However, when I create a project with zcli apps:new – scaf...

Publication le 30 oct. 2024 · 안현진

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In my Zendesk side app, I tried to send an API request to an external server with the "cors: false" option, but I receiv...

Publication le 01 nov. 2024 · 이상우

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I'm using client.request() and {{settings.username}} etc in App API requests, however some of my settings simply do not ...

Publication le 03 oct. 2021 · Tim Ogilvy

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We’re currently developing a custom Zendesk app and aim to make it accessible for end users directly from the Contacts l...

Publication le 28 oct. 2024 · Shunei Chou

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Hey there - I was curious if anyone has any experience with hyperlinking to related tickets in a Zendesk App – I have an...

Publication le 02 oct. 2024 · Crawford Philleo

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Hello,    I'm in the pprocess of developing a zendesk aapplication.    I am aware you can set iinstall requirements thro...

Publication le 30 sept. 2024 · Aaron Gulley

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