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Developer - Zendesk Apps Framework (ZAF)

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about the utilization and extension of Zendesk products through our apps framework.


I'm building an app with two parts: a React frontend for rendering the data, and a Python backend for generating it. I'v...

Publication le 16 oct. 2024 · Cory Waddingham

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Hi, I'm sending a POST request in Node.js using client.request as shown below: However, the response status alternates b...

Publication le 27 sept. 2024 · Charan Raj -- SnapOne IT

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Hi,   I've built a custom app that makes simple calls to the Zendesk API. I'm using the Zendesk API with a token instead...

Publication le 15 oct. 2024 · Jorn

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My Zendesk support plugin integrates with a backend that uses AWS Load Balancer to route traffic to the most efficient t...

Publication le 27 sept. 2024 · Support

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Hello,   Secure settings in the manifest will only be pasted into the code by ZD via a placeholder and only as the last ...

Publication le 07 oct. 2024 · Sebastian

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Hello,   Till now I tried without success to make the App close a ticket in the GUI. I'm not speaking about the ticket s...

Publication le 11 sept. 2024 · Sebastian

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curl https://{subdomain}.zendesk.com/api/v2/apps/{app_id}/public_key.pem -u {email}:{pass} I have app_id I can't unders...

Publication le 09 nov. 2023 · Sergii Kliuchnyk

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Hi, I've come across a possible bug or at least been trapped in a feature I don't appear to be able to get out of. We ha...

Publication le 13 sept. 2024 · Cheryl Lane

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I'm working on a ticket sidebar app that gets data from our self-hosted API endpoints.  Is there a way to verify that th...

Publication le 12 sept. 2024 · Jared Fowkes

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I have an appllication running  on ticket_sidebar.  I am using Zaf client ("1.0.0-beta.47") I load and parse the ticket ...

Publication le 13 sept. 2024 · Gokcem Gokce Kaplan

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