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      Get Account ID (Zendesk Instance) Information
      Hi,  I'm building a third-party integration to be listed on Marketplace and I need a way to get the unique account ID (...

      Publication le 17 nov. 2021 · Rodrigo Fraga

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      Side Conversations - Initial window height
      Hi,   As we can monitor the window.resize event of the client to get the height. Is there a way to get that information ...

      Publication le 20 févr. 2025 · Cedrick

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      Error searching for fields type Checkbox
      I can't search for a field of type checkbox by passing `false`; this throws an "Invalid value" error.   On endpoint: POS...

      Publication le 19 févr. 2025 · Leonardo NOVO

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      Replies via Messaging
      I'm trying to set up trigger that'll allow our system to automatically send replies via messaging. Is this possible? I'v...

      Publication le 29 janv. 2025 · Yvan Lin

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      IP restriction breaking integrations and connections like Slack
      I want to enable IP restriction to improve the instance security - but I've hit a roadblock…Slack does not support stati...

      Publication le 18 févr. 2025 · ROM HIRSH

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      Zendesk Messaging - Authentication
      Hi ,  I developed an external bot backend that gets the web messaging "Conversation Creation" and "Conversation Message"...

      Publication le 16 févr. 2025 · Ofer Razon

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      Trigger is not accepting "notification_webhook" as action field parameter
      Steps to reproduce   1. Create a webhook as listed here:  https://developer.zendesk.com/api-reference/webhooks/webhooks-...

      Publication le 24 janv. 2025 · Mauricio Diaz

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      Redirect rules not taking effect (EAP)
      I've set redirect rules via the EAP API to redirect an archived article to a different article.   Using the Search Redir...

      Publication le 18 juin 2024 · Vicky Mills

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      Getting a 403 from List Queues Endpoint
      I am having issues connecting to a specific endpoint, /api/v2/queues. I started getting a 403 response when connecting w...

      Publication le 12 févr. 2025 · Craig Bennett

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      Redacting content in archived live chat channels
      Based on my understanding of the Zendesk documentation on redacting ticket content, it is not possible to redact archive...

      Publication le 11 févr. 2025 · Daniel Gnägi

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