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      Add content to the API response body
      We have external webpage where in we call the Zendesk api (/api/v2/apps/notify.json) which in turns triggers a custom ap...

      Publication le 06 mars 2025 · Karthiga Adhimoolam

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      Are there Rate Limits on ticket endpoints other than account ids?
      I am running an api that makes calls to zendesk on behalf of my customers. They give us their account ids and that's wha...

      Publication le 05 mars 2025 · Travis Spangle

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      We have a CRM tool(built by our own)and we want to know,how the data can be connected with Zendesk
      We have a CRM tool(built by our own)and we want to know,how the data can be connected with Zendesk.For example with Zend...

      Publication le 04 mars 2025 · evanthia dimitriou

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      Python script for creating/updating many users returning a 400 error when attempting to post
      Hello all,   First time poster here and hoping someone can shed some light on my script here.   I have a CSV file proper...

      Publication le 06 mars 2025 · Stephen Yorke

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      How do I stop zendesk from automatically replacing URLs in Help Center API articles with zendesk URLs?
      To whom it may concern,   I would like to check something about help center API articles in zendesk.I exported from sale...

      Publication le 06 mars 2025 · KAZUYUKI NITANAI

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      Validation error when setting custom field
      I'm trying to update a custom field value via the API. I'm using a PUT request to /api/v2/tickets/.json I'm getting a va...

      Publication le 06 déc. 2024 · Mark Ross

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      How to send a reply to a conversation in zendesk support ticket via API?
      Hei. I want to post a comment/reply to an ongoing conversation via API. I have the following put request: url: https://...

      Publication le 11 sept. 2023 · Batinas Andrei

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      Use custom user fields in trigger
      We can see that it's possible to use custom ticket fields in triggers via {{ticket.ticket_field_replacewithcustomfieldI...

      Publication le 01 juil. 2022 · Tracy

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      Slack Notifications for Updated and New Articles in Zendesk Guide
      We would like to send notifications to specific Slack channels whenever we update or add new articles in Zendesk Guide. ...

      Publication le 28 févr. 2025 · Cansel Demirci

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      API to Retrieve Original Email To & CC Fields
      Hi Zendesk Community, I'm looking for an API or method to retrieve the original To and CC fields from an email before Ze...

      Publication le 26 févr. 2025 · Amit Chinchane

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