Feedback on Support
Nouvelle publicationShare feedback or ideas to improve the Zendesk Support product, vote on ideas you like, and hear from other users.
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What's New webinar - March 3, 2021 Épinglée0 votes 0 commentaires
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Product feedback guidelines & how to write a good feedback post Épinglée8 votes 0 commentaires
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Use of hashtags in emails1 vote 0 commentaires
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Template Ticket forms to be used by agents0 votes 0 commentaires
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Allow mass deletion of groups0 votes 0 commentaires
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Create Side Conversation from Trigger0 votes 0 commentaires
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Feature request: Improved merged thread UI0 votes 0 commentaires
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Feature request: PWA0 votes 0 commentaires
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Bulk update ticket form brands1 vote 0 commentaires
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Insights removed in "Reporting" - more clicks, more effort0 votes 3 commentaires
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SLA hours request1 vote 0 commentaires
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Adding Ticket ID when you receive an offline notification from Zendesk Chat0 votes 0 commentaires
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Translator for tickets0 votes 0 commentaires
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Adding Priority to Widget0 votes 0 commentaires
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Ticket views with added colours?0 votes 0 commentaires
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How can I split a ticket natively?0 votes 1 commentaire
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Hide the dialog box when 2-Factor authentication Répondu0 votes 1 commentaire
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2-Factor authentication for Enduser Répondu0 votes 1 commentaire
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CC field for extra emails -auto populate0 votes 0 commentaires
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visualisation chat Répondu0 votes 1 commentaire
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Automaticaly Merge Ticket0 votes 3 commentaires
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Keep ticket form input saved0 votes 0 commentaires
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Ticket sharing and views/macros1 vote 0 commentaires
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Access additional requester organization information in ticket1 vote 2 commentaires
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Setting requester with a macro0 votes 0 commentaires
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Business rules > Triggers: Ability to modify user and organization tags from ticket tags1 vote 2 commentaires
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Pinning Macros0 votes 1 commentaire
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Add SLAs on home screen dashboard0 votes 0 commentaires
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Support Needs BCC Option3 votes 3 commentaires
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カスタムチケットフィールド テキストの変更をトリガで対応できるようにしてほしい0 votes 0 commentaires