Feedback on Support
Nouvelle publicationShare feedback or ideas to improve the Zendesk Support product, vote on ideas you like, and hear from other users.
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Product feedback guidelines & how to write a good feedback post Épinglée8 votes 0 commentaires
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Scheduling a Trigger0 votes 0 commentaires
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Assign Followers based on dynamic fields pushed to Organization from Salesforce0 votes 0 commentaires
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Customer specific SLA0 votes 3 commentaires
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Ticket (custome) field: time0 votes 0 commentaires
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Notification if No Email Address Associated with Requester1 vote 0 commentaires
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Automatically assign new tickets to known problem tickets0 votes 0 commentaires
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Ticket Form - Provide Agents with the same full-screen view as end users0 votes 0 commentaires
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Problem with ticket search results - hover pop-up is not readable1 vote 0 commentaires
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Remove Widgets0 votes 0 commentaires
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Zendesk Notifications Would Love a Sound in App, not just email0 votes 0 commentaires
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Add options to "on a holiday?" trigger condition1 vote 2 commentaires
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Multiple brands ticket numbering0 votes 1 commentaire
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Feature request: separate controls for "delete ticket" and "spam ticket" actions on roles2 votes 0 commentaires
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Knowledge in Agent Workspace EAP Sidebar Apps Breakout0 votes 0 commentaires
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GDPR - Ticket Redaction on closed tickets1 vote 1 commentaire
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New agent workspace, combining tickets not refreshing ticket view1 vote 1 commentaire
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New agent workspace, select reply box when changing between internal/external1 vote 0 commentaires
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New agent workspace, Long emails / signatures0 votes 0 commentaires
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New agent workspace, assigning ticket to group0 votes 0 commentaires
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Internal Notes in Side conversations not updating0 votes 0 commentaires
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New agent workspace, save reply re-sizing0 votes 1 commentaire
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Agent - print tickets to PDF0 votes 1 commentaire
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Like In Facebook0 votes 1 commentaire
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Agent signature on Side Conversation child ticket0 votes 0 commentaires
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Datepicker UI: keep button positions consistent1 vote 0 commentaires
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Ability to search for a specific "update"0 votes 0 commentaires
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Can you please add Twitter Handle searching capabilities?1 vote 3 commentaires
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Side conversation thread order2 votes 0 commentaires
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Etendre la capacité d'envoi des pièces jointes1 vote 0 commentaires