Feedback on Support
Nouvelle publicationShare feedback or ideas to improve the Zendesk Support product, vote on ideas you like, and hear from other users.
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Product feedback guidelines & how to write a good feedback post Épinglée0 votes 0 commentaires
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Product Feedback Post Template Épinglée0 votes 0 commentaires
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Prevention of agents to create tickets as themselves as the requester1 vote 0 commentaires
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Allow light agents to make public comments on their requested tickets1 vote 0 commentaires
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Feature request: Ability to bulk delete tags even from Closed tickets1 vote 0 commentaires
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Can we have date filter after search0 votes 0 commentaires
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Feature Request: Fix how tickets load to the latest comment1 vote 1 commentaire
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Option to Edit the Exported PDF with Tickets0 votes 0 commentaires
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Need to target Agents with @mentions in comments on tickets as a trigger condition6 votes 1 commentaire
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Need ability to send notifications upon user creation0 votes 0 commentaires
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Customization of the Answer Bot1 vote 0 commentaires
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Tracking custom fields1 vote 3 commentaires
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Feature Request: Provision agents with Chat functionality by default0 votes 0 commentaires
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Feature Request: Brandable Welcome and Verification Mails1 vote 0 commentaires
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Let me choose the behavior of tickets when un-assigning an agent from a group3 votes 0 commentaires
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Bulk Import Organization - duplicates accounts if account already exists in upper/lower case0 votes 0 commentaires
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Use agent user fields as trigger conditions0 votes 0 commentaires
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Delete Redacted Attachments Instead of Returning Blank Documents to Requestors2 votes 0 commentaires
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Default Values in ZenDesk to Jira Ticket Creation Integration1 vote 0 commentaires
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Line breaks in {{ticket.comments_formatted}}3 votes 1 commentaire
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How to escalate Zendesk invoicing errors0 votes 1 commentaire
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Allow upload of new CSV to existing dropdown field1 vote 0 commentaires
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Integrate directory services into custom ticket field0 votes 0 commentaires
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電話番号をZendeskにインポートし WhatsApp経由 で返信する方法0 votes 0 commentaires
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Do not Include "chat CSAT" as ticket CSAT in Agent Dash Numbers2 votes 0 commentaires
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Internal Notes vs. Public1 vote 1 commentaire
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sending email to users with specific brand url using API end point0 votes 0 commentaires
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Feature request - Enabling Macro to set up CC address0 votes 3 commentaires