Zendesk Support EAP - Discord Integration
Nouvelle publicationThis Early Access Program allows you to install a Zendesk "Support Bot" into your Discord server that allows gamers to request help directly via any Discord channel in your server. This creates a ticket in Zendesk, so your agents can easily respond. Signup at http://zendesk.com/discord.
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Joining the Discord Integration EAP Épinglée2 votes 53 commentaires
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Ability for end users to close tickets1 vote 0 commentaires
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admin privileges / set issues1 vote 2 commentaires
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Discord bot is not reacting to any commands3 votes 10 commentaires
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Error out after attempted integration0 votes 3 commentaires
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Encountering errors with the bot1 vote 5 commentaires
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Start a support ticket via emoji reaction0 votes 1 commentaire
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How to send discord tickets to groups?0 votes 1 commentaire
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Bot Not Working0 votes 1 commentaire
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Upcoming Outage - 10AM EST Tuesday December 8th 20200 votes 0 commentaires
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Change Zendesk Support bot profile pic/avatar?0 votes 1 commentaire
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Zendesk to Discord | New Ticket Notifications - Ticket Replies Notifications0 votes 1 commentaire
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Visibility of a help request posted in channel0 votes 1 commentaire
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Discord Channels0 votes 3 commentaires
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Feedback on the Current Status0 votes 1 commentaire
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Allow ticket creation via DM0 votes 0 commentaires
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Limiting access to Zendesk Bot0 votes 1 commentaire
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Upcoming Outage - 10AM EST Wednesday June 10th 20200 votes 0 commentaires
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Upcoming Outage - 8AM PST, Tuesday May 19th 20200 votes 0 commentaires
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Huge Issues with Discord Integration0 votes 10 commentaires
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Replies not being sent0 votes 1 commentaire
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Bug - When a ticket has been deleted (not closed)0 votes 1 commentaire
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Upcoming Outage - 5AM PT, Thursday Feb 6th 20200 votes 0 commentaires
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Discord Bot - Update on Bot issues and upcoming outage0 votes 5 commentaires
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Discord bot offline1 vote 16 commentaires
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Discord Feedback0 votes 7 commentaires
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Discord bot offline1 vote 6 commentaires
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Internal Notes being sent to Customer Répondu0 votes 8 commentaires
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errors for users creating tickets0 votes 8 commentaires