Feedback on Chat
Nouvelle publicationShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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What's New in Zendesk - November 2020 product updates Épinglée0 votes 0 commentaires
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Product Feedback Guidelines & how to write an effective feedback post Épinglée0 votes 0 commentaires
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[Bug] ZAW chat type-in field issue with "/" and shortcuts0 votes 0 commentaires
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Change Idle Status by Team Leader0 votes 0 commentaires
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İnternet Connectivity Issues0 votes 0 commentaires
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Agents able to switch between departments0 votes 0 commentaires
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Ability for social DM's (FM/Twitter) to come through as chats0 votes 1 commentaire
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Hide client details in chat window0 votes 0 commentaires
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No. of chat message of my agents0 votes 0 commentaires
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Add chat tags to trigger conditions1 vote 0 commentaires
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Auto delete of chats0 votes 0 commentaires
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Chat Hyperlinks2 votes 1 commentaire
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Sound notifications are bad1 vote 0 commentaires
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Zendesk Chat - advances search include organisation0 votes 0 commentaires
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Chat from end user view shows previous conversations0 votes 0 commentaires
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Show web / desktop notification longer0 votes 0 commentaires
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Ability to show Chat based on URLs more specific than domain or sub-domain0 votes 0 commentaires
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Option to add hyperlinks to text in ZD shortcuts (like in ZD macros)1 vote 0 commentaires
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Add the ability add an empty string in the chat widget button1 vote 1 commentaire
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What's New in Zendesk - September 2020 product updates0 votes 0 commentaires
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Forcing the locale of the chat SDK in Android0 votes 0 commentaires
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Chat - Deflect tickets - allow us to use our API for suggested kbase articles3 votes 2 commentaires
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Custom chat statuses for agents1 vote 0 commentaires
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View Chat History / Past messages on IOS and Android11 votes 2 commentaires
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Translation of chat badge message0 votes 1 commentaire
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Message in draft gets deleted if customer exits the chat0 votes 1 commentaire
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Zoom for Documents on Chat0 votes 0 commentaires
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KB articles in Live Chat window0 votes 0 commentaires
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Zendesk chat add count down reminder on agent side0 votes 0 commentaires
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Feature request - Repeat incoming chat notifications every x seconds0 votes 0 commentaires