Feedback on Chat
Nouvelle publicationShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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Chat Skill Routing - No match -> Automatic Ticket Répondu2 votes 8 commentaires
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Live Chat Spell Check - confirm prior to send Répondu-1 votes 8 commentaires
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Buffer if chat disconnected & new wording7 votes 8 commentaires
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API Command for Setting an Agent's Status Répondu2 votes 8 commentaires
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Zopim Live Chat: Ability to block internal company users or @mycompany.com from seeing the Live Chat Répondu0 votes 8 commentaires
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Agent Rating Screen for Manager Répondu0 votes 8 commentaires
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JS API - Add Method to Detect Current Department Répondu0 votes 8 commentaires
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Need different columns for Tags so you can report off them easier Répondu0 votes 8 commentaires
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Export visitor list Répondu1 vote 8 commentaires
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Account Key hidden Répondu0 votes 8 commentaires
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WCAG 2.0 Level AA (Accessibility) Répondu4 votes 8 commentaires
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Zopim Notifications Répondu1 vote 8 commentaires
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Zopim NEEDS an ADMIN user account Répondu12 votes 8 commentaires
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Co-browsing/Screen sharing feature Répondu4 votes 8 commentaires
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Automatically Prompt Satisfaction Rating on mobile SDK8 votes 8 commentaires
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FEATURE REQUEST : ability to turn on/off Queue Position Répondu4 votes 7 commentaires
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Copy and paste functionality within Chat Répondu1 vote 7 commentaires
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Request Ticket Creation function from Zendesk Message Répondu2 votes 7 commentaires
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Ticket Creation for Missed Chats Répondu8 votes 7 commentaires
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Feature request - Repeat incoming chat notifications every x seconds Répondu0 votes 7 commentaires
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Message - Creating Zendesk tickets3 votes 7 commentaires
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Visitors Notes - Date and Time stamps Répondu1 vote 7 commentaires
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Allow Reordering of Triggers Répondu3 votes 7 commentaires
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Feature Request GIF Integration Répondu1 vote 7 commentaires
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Log of deleted chats Répondu2 votes 7 commentaires
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Add history into mobile app Planifiée3 votes 7 commentaires
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Find who missed the chat Répondu0 votes 7 commentaires
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Chat transcript automatically sent for customer Terminée0 votes 7 commentaires
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Change Enter key from being Send button. Répondu0 votes 7 commentaires
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Impossible to get a solution Planifiée0 votes 7 commentaires