Feedback on Chat
Nouvelle publicationShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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What's New webinar - March 3, 2021 Épinglée-1 votes 0 commentaires
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Product Feedback Guidelines & how to write an effective feedback post Épinglée0 votes 0 commentaires
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Ability for admins to logout agents Répondu42 votes 58 commentaires
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Preview text as customer is typing Répondu41 votes 38 commentaires
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Close/End Chat button Non planifiée40 votes 49 commentaires
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Feature Request: Adjust Chat Timeout Period Non planifiée35 votes 22 commentaires
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Feature Request: Give Admins Ability to Change Agent Status Répondu28 votes 29 commentaires
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Rich Text in Chats25 votes 13 commentaires
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Custom prechat field Répondu23 votes 21 commentaires
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Set Department after chat started Répondu19 votes 20 commentaires
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View Chat History / Past messages on IOS and Android13 votes 3 commentaires
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Disable offline messages for everyone Répondu13 votes 21 commentaires
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Hyperlinks on text Non planifiée13 votes 10 commentaires
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Chat Waiting Time - Queue for customers Terminée13 votes 23 commentaires
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Proactive Greeting with Pre Chat Form Répondu13 votes 13 commentaires
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Hyperlink Non planifiée12 votes 10 commentaires
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Zopim NEEDS an ADMIN user account Répondu12 votes 8 commentaires
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Request to Change Dropped Chats Logic Répondu10 votes 4 commentaires
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Multilanguage for triggers Répondu10 votes 10 commentaires
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Add Options in triggers as in shortcuts. Répondu10 votes 16 commentaires
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[COMPLETED] Zopim's chat should have emojis. Terminée10 votes 17 commentaires
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Search Help Center via Zopim chat when closing on-screen keyboard (focusout)9 votes 1 commentaire
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Integrate with Apple's Business Chat Répondu9 votes 24 commentaires
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Ticket Creation for Missed Chats Répondu8 votes 7 commentaires
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Chat Priority Répondu8 votes 11 commentaires
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Create new ticket for each chat session Répondu8 votes 12 commentaires
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Automatically Prompt Satisfaction Rating on mobile SDK8 votes 8 commentaires
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mobile chat SDK rating Répondu7 votes 3 commentaires
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Buffer if chat disconnected & new wording7 votes 8 commentaires
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Administrator control with no chat license Répondu7 votes 9 commentaires