Feedback on Chat
Nouvelle publicationShare feedback or ideas to improve the Zendesk Chat or Message products, vote on ideas you like, and hear from other users.
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What's New webinar - March 3, 2021 Épinglée-1 votes 0 commentaires
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Product Feedback Guidelines & how to write an effective feedback post Épinglée0 votes 0 commentaires
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Profile Photos for Chat0 votes 1 commentaire
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Proactive Greeting with Pre Chat Form Répondu14 votes 14 commentaires
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Preview text as customer is typing Répondu41 votes 39 commentaires
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Set Department after chat started Répondu19 votes 22 commentaires
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[Messaging] 3d party Bot integrations0 votes 3 commentaires
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Add widget language as trigger condition Répondu0 votes 1 commentaire
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Ugly links from Guide in Chats1 vote 0 commentaires
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[Messaging] Auto detect website language?0 votes 6 commentaires
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New feature requests: Answer Bot Feedback Flow Customization1 vote 1 commentaire
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New feature request: hiding "arms" in the flow builder's decision tree0 votes 1 commentaire
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Preview of attachments before sending in chat1 vote 0 commentaires
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View Chat History / Past messages on IOS and Android13 votes 3 commentaires
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Hyperlink Non planifiée12 votes 10 commentaires
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Hyperlinks on text Non planifiée13 votes 10 commentaires
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Chat Hyperlinks2 votes 1 commentaire
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No missed chat ticket for transferred chats1 vote 1 commentaire
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Automatically account for daylight savings time Répondu3 votes 6 commentaires
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Messaging triggers and conditions0 votes 0 commentaires
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Notify Agents and Manager if a Chat is Offered but not Served (Missed/Avoided chat) Répondu5 votes 4 commentaires
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Integrate Chat Monitor into Agent Workspace0 votes 0 commentaires
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Want to Disable Emoji's0 votes 0 commentaires
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Chat Priority Répondu8 votes 11 commentaires
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Mobile app to make chat available 24/7 Répondu0 votes 3 commentaires
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Post survey widget " solved" or " Not solved" function0 votes 0 commentaires
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Customizing the appearance settings for the mobile widget independent of the desktop version Répondu0 votes 3 commentaires
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Feature request - Repeat incoming chat notifications every x seconds1 vote 2 commentaires