Zendesk Ask Us Anything about Explore Recipes - Tuesday, August 27 [COMPLETED]
Nouvelle publicationOn Tuesday, August 27, from 9:00 AM to 11:00 AM CDT some of Zendesk's best experts on Explore will be live in the community to answer your questions. Have an Explore recipe you're trying to build? Need to troubleshoot a recipe you have set up? Ask us during the AMA and get an answer within an hour.
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How to participate in the Explore Recipes AMA Épinglée1 vote 0 commentaires
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Report on Lag time between incoming and outgoing responses Répondu0 votes 4 commentaires
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Ticket List with Explore Répondu0 votes 2 commentaires
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Number of escalations from one group to another Répondu0 votes 2 commentaires
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Difference with views and queries Répondu0 votes 2 commentaires
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Avg. replies per ticket per agent and day Répondu0 votes 2 commentaires
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Tickets created by shift - track tickets created by region Répondu0 votes 2 commentaires
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Monthly average Répondu0 votes 2 commentaires
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Explore Chat Metrics - Individual Agent Reporting Répondu1 vote 2 commentaires
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How to show articles that have NOT been linked to tickets Répondu2 votes 3 commentaires
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Forecasting tickets Répondu0 votes 2 commentaires
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Tracking when SLAs breach Répondu0 votes 2 commentaires
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calculated metric not calculating Répondu0 votes 2 commentaires
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How can we calculate next response time in Explore? Répondu0 votes 2 commentaires
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Multibrand Metrics By Brand In Explore Répondu1 vote 2 commentaires
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Moving reports from Insight to Explore Répondu0 votes 4 commentaires
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Backlog Report Available Filters Répondu0 votes 4 commentaires
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Creating a VIEW for surveys that were changed from a BAD rating to a GOOD rating Répondu0 votes 2 commentaires
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Backlog vs solved tickets trendline Répondu0 votes 2 commentaires
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Missing \ Zero Column Values Répondu1 vote 2 commentaires
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Compare results with a trend line Répondu0 votes 2 commentaires
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How can I measure my advocates performance? Répondu0 votes 2 commentaires
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CSAT Event Date Répondu0 votes 4 commentaires
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Time travel feature Répondu0 votes 2 commentaires
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Move a request from a dataset to another Répondu0 votes 2 commentaires
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How to show the last ticket opened for each organization Répondu0 votes 3 commentaires