Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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SLA Violation Pre-Notification Feature

SLA Violation Pre-Notification Feature: Before the SLA of the ticket assigned to Assignee is violated, an imminent SLA v...

Publication le 06 févr. 2025 · Eiley

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Feature request - Skills based routing as a trigger condition

Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Publication le 11 févr. 2025 · mfg

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Provides all tab close

Currently, we are using an program provided by Google Market.Zendesk itself needs to provide the ability to close all th...

Publication le 02 août 2024 · (A) Admin Genie

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Product Feedback: Group members export

Hello, It will be highly appreciated if an export can be added into groups (CSV for example) as recently it was require...

Publication le 30 juin 2023 · Atanas Tomov

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Feature request: Triggers and automations to allow action = Add internal note

Following on from https://support.zendesk.com/hc/en-us/articles/6191477770906-Recipe-Adding-comments-and-notes-to-ticket...

Publication le 03 oct. 2024 · Ian Marston

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Notification pop-up location adjustment options

I need the option to adjust the location of the system notification pop-up. Because it's causing inconvenience, such as...