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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      Feature request - Skills based routing as a trigger condition
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publication le 11 févr. 2025 · mfg

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      Product Feedback: Group members export
      Hello, It will be highly appreciated if an export can be added into groups (CSV for example) as recently it was require...

      Publication le 30 juin 2023 · Atanas Tomov

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      Feature request: Triggers and automations to allow action = Add internal note
      Following on from https://support.zendesk.com/hc/en-us/articles/6191477770906-Recipe-Adding-comments-and-notes-to-ticket...

      Publication le 03 oct. 2024 · Ian Marston

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      Notification pop-up location adjustment options
      I need the option to adjust the location of the system notification pop-up.  Because it's causing inconvenience, such as...

      Publication le 02 févr. 2025 · Eiley

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      Implemented to know the number of active forms immediately
      On the form page, I'd like you to indicate how many forms exist, such as the macro page.Forms also need to be managed be...

      Publication le 02 févr. 2025 · Eiley

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      Multiple choice of tickets is currently up to 100 (extended beyond)
      I hope you can improve it so that I can select more than 100 tickets multiple choices.

      Publication le 02 févr. 2025 · Eiley

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      Request automation filter functionality
      Please add a search filter so that automation can be searched under certain conditions. In the case of triggers, there i...

      Publication le 02 févr. 2025 · Eiley

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      Searching for conditions in automation
      When creating new automation, custom fields are not sorted by name, and keywords cannot be searched, so we continuing to...

      Publication le 02 févr. 2025 · Eiley

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      Improvements to move page by page within view
      Previously, views could be moved in page units (for example, pages were displayed as 1, 2, and 3). Now, you can only mov...

      Publication le 02 févr. 2025 · Eiley

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      Trigger title setting request : Enable direct title change from non-macro application triggers
      I wish I could set the title of the ticket in the trigger action.  For now, I'm using it by setting the "Apply Macro aft...

      Publication le 02 févr. 2025 · Eiley

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