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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      I want the conversation logs of the AI agent to be reflected immediately.
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publication le 21 janv. 2025 · 小林正左子

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      Feature Request - Native A/B Testing
      Hey Zendesk team, it doesn't look like there's an easy way to do A/B testing with tickets in production right now throug...

      Publication le 04 oct. 2023 · Andy F.

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      Impossible d'obtenir du support lorsque l'on a l'erreur "Échec de chargement des données de licence".
      Bonjour,Je tenais à relever un problème technique : j'ai une erreur “Échec de chargement des données de licence” malgré ...

      Publication le 20 janv. 2025 · Diego AI

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      Deployment of routing triggers with an email - use a partial search
      Are any plans for trigger deployment that include an email address (which typically shows as a conflict since the sandbo...

      Publication le 16 janv. 2025 · Jamie Noell

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      Notify CC as a standalone action
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publication le 19 déc. 2024 · mfg

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      Export of Suspended users
      Terminé
      Hi,  In the Customers lists it is now possible to see all suspended users by writing 'is_suspended:true' in the search ...

      Publication le 14 sept. 2022 · Cristina Salazar

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      Feature request: use email headers as trigger conditions
      I would like to be able to use incoming emails' headers, such as To (and I suppose From and CC as well) as trigger condi...

      Publication le 22 mars 2023 · Daniël Nieuwendijk

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      Zendesk Favicon on Admin Tab
      I am able to see a white Zendesk logo on the support.zendesk.com sites/community but when I look at my internal admin ce...

      Publication le 02 janv. 2025 · Nora

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      Track Record for Messaging Triggers in Zendesk Admin Center
      I would like to have a track record for Messaging triggers in Zendesk Admin Center. This feature is currently affecting ...

      Publication le 07 janv. 2025 · David Rocha

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      Improved Clarity in Omnichannel Routing Activation Process
      We struggled with the Omnichannel Routing Activation in one of our Zendesk instances because the current layout isn't ve...

      Publication le 07 janv. 2025 · David Rocha

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