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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      I want the conversation logs of the AI agent to be reflected immediately.
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publication le 21 janv. 2025 · 小林正左子

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      Feature Request: Enhance trigger "Ticket > Tags" by allowing partial string matching or supporting regular expressions (regex)
      Feature Request SummaryEnhance the Ticket > Tags trigger condition by allowing partial string matching or supporting reg...

      Publication le 22 janv. 2025 · Aleix Paytuvi Gallart

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      Feature request
      Hi I would like to request a new feature or functionality.   I as an organization can add several email addresses or eve...

      Publication le 23 janv. 2025 · Natasja

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      Feature Request - Native A/B Testing
      Hey Zendesk team, it doesn't look like there's an easy way to do A/B testing with tickets in production right now throug...

      Publication le 04 oct. 2023 · Andy F.

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      Impossible d'obtenir du support lorsque l'on a l'erreur "Échec de chargement des données de licence".
      Bonjour,Je tenais à relever un problème technique : j'ai une erreur “Échec de chargement des données de licence” malgré ...

      Publication le 20 janv. 2025 · Diego AI

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      Deployment of routing triggers with an email - use a partial search
      Are any plans for trigger deployment that include an email address (which typically shows as a conflict since the sandbo...

      Publication le 16 janv. 2025 · Jamie Noell

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      Notify CC as a standalone action
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Publication le 19 déc. 2024 · mfg

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      Export of Suspended users
      Terminé
      Hi,  In the Customers lists it is now possible to see all suspended users by writing 'is_suspended:true' in the search ...

      Publication le 14 sept. 2022 · Cristina Salazar

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      Feature request: use email headers as trigger conditions
      I would like to be able to use incoming emails' headers, such as To (and I suppose From and CC as well) as trigger condi...

      Publication le 22 mars 2023 · Daniël Nieuwendijk

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      Zendesk Favicon on Admin Tab
      I am able to see a white Zendesk logo on the support.zendesk.com sites/community but when I look at my internal admin ce...

      Publication le 02 janv. 2025 · Nora

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