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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.


We use Omni Channel Routing to automatically route Email and Web Form tickets.  It works well.   However, Omni Channel R...

Publication le 14 févr. 2025 · Stuart French

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Dear Team, I hope this email finds you well. My name is Manabu Inose. I would like to address the following functional i...

Publication le 22 févr. 2024 · Manabu Inose

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Publication le 11 févr. 2025 · mfg

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Hi Team,   We use multiple brands in our instance and would like to be able to customize the customer satisfaction surve...

Publication le 22 janv. 2025 · Nayden Penev

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SLA Violation Pre-Notification Feature: Before the SLA of the ticket assigned to Assignee is violated, an imminent SLA v...

Publication le 06 févr. 2025 · Eiley

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Currently, we are using an program provided by Google Market.Zendesk itself needs to provide the ability to close all th...

Publication le 02 août 2024 · (A) Admin Genie

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Hello, It will be highly appreciated if an export can be added into groups (CSV for example) as recently it was require...

Publication le 30 juin 2023 · Atanas Tomov

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Following on from https://support.zendesk.com/hc/en-us/articles/6191477770906-Recipe-Adding-comments-and-notes-to-ticket...

Publication le 03 oct. 2024 · Ian Marston

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I need the option to adjust the location of the system notification pop-up.  Because it's causing inconvenience, such as...

Publication le 02 févr. 2025 · Eiley

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On the form page, I'd like you to indicate how many forms exist, such as the macro page.Forms also need to be managed be...

Publication le 02 févr. 2025 · Eiley

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