Recherches récentes

Pas de recherche récente

Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

Nouvelle publication
Tout afficher
    Trier par activité récente
      Please consider adding items to be displayed in the monitoring log.
      Avec réponse
      Feature Request Summary: I would like to see additional items displayed in the monitoring log (https://support.zendesk.c...

      Publication le 07 déc. 2021 · 小林正左子

      4

      Abonnés

      1

      vote

      5

      Commentaires

      Improve Team Members Filters
      The TeamMembers filters currently only contain two filters. "All Agents" and "Talk Agents" (at least in my version). How...

      Publication le 20 oct. 2021 · Joshua Schnitzer

      11

      Abonnés

      6

      Votes

      7

      Commentaires

      Export to CSV please
      As above. Would be very helpful to export a filtered list of users.

      Publication le 26 oct. 2021 · Dan Ross

      6

      Abonnés

      9

      Votes

      2

      Commentaires

      Guide admin abilities
      Perhaps I'm missing this, perhaps it's not available.  Is there a way to restrict "Guide Admins" (users with "Can manag...

      Publication le 19 févr. 2020 · Michael Mader

      2

      Abonnés

      4

      Votes

      0

      Commentaire

      New Team Members page nice but columns should include Role, other features
      Nice but columns should include Role.  Should also be able to sort on any column. Would be great to be able to select w...

      Publication le 23 sept. 2021 · Mark Szymanski

      8

      Abonnés

      4

      Votes

      4

      Commentaires

      Preventing Admin Role Staff To Grant Other Staff As Admin
      We need to prevent admins to give other staff admin roles due to our security issues. Creating custom roles are not suit...

      Publication le 06 juil. 2021 · Eski Admin Hesabı

      6

      Abonnés

      2

      Votes

      3

      Commentaires

      Managing agents' access to the phone line
      Hello Zendesk Team, I saw your recent changes in managing agents' access to the line. Even previously it was not strai...

      Publication le 15 déc. 2020 · Anna (Mintos)

      2

      Abonnés

      0

      Votes

      0

      Commentaire

      Improved Interface for Managing Temporary Subscriptions
      Info at zendesk.com/admin/account/billing/subscription doesn't provide enough detail. Currently, regular updates from a...

      Publication le 20 déc. 2021 · Tina Desprez

      1

      Abonné

      0

      Votes

      0

      Commentaire

      Conversation bubble popping up in Views List
      Avec réponse
      I have recently noticed what looks like a conversation bubble popping up when the cursor hovers over one of the selectio...

      Publication le 08 déc. 2021 · Shane Alldredge

      3

      Abonnés

      0

      Votes

      3

      Commentaires

      Team members page - alerts for agents who haven't logged on for a while
      It would be handy if I could set an alert to me as the admin (or a specific group) and the Agent if they haven't used th...

      Publication le 11 nov. 2021 · Mark Moran

      1

      Abonné

      1

      vote

      0

      Commentaire