Recherches récentes

Pas de recherche récente

Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

Nouvelle publication
Tout afficher
    Trier par activité récente
      Admin Center Access for non admin Users
      Terminé
      Hi,   today we experienced that for Agents, that have not the "Administrator" role, but "Can manage Guide" activated i...

      Publication le 01 avr. 2020 · Christoph Kutz

      12

      Abonnés

      8

      Votes

      4

      Commentaires

      Bulk
      Need a way to bulk add/edit/delete capabilities. For example, we found 30+ people have access to Explore, which we didn'...

      Publication le 26 oct. 2021 · Josh

      2

      Abonnés

      2

      Votes

      0

      Commentaire

      Agent group
      Is it possible to create dynamic agent groups in zendesk

      Publication le 08 nov. 2021 · mithilesh kumar

      1

      Abonné

      0

      Votes

      3

      Commentaires

      Trigger setup menu opens old settings
      Hello, we have noticed since switching over to using admin center that when you are configuring a trigger it will someti...

      Publication le 26 oct. 2021 · Meg Gunther

      2

      Abonnés

      1

      vote

      2

      Commentaires

      Roles page - I don't see the admin role
      I don't see the admin role on the roles page and I don't get why? Where do I need to search for my admins in Zendesk?  ...

      Publication le 28 oct. 2021 · Thomas D'Hoe

      1

      Abonné

      0

      Votes

      1

      Commentaire

      Textbox to filter by Agent name
      Terminé
      Feature Request Summary:  There should be a filter line to filter the list of agents by their name.It should be a conta...

      Publication le 24 sept. 2021 · Josef Prandstetter

      3

      Abonnés

      0

      Votes

      1

      Commentaire

      Where can I now find Users?
      With the new Team Members view, I can see my support agents, but I no longer see all users in the system or the organiza...

      Publication le 16 sept. 2021 · Elizabeth

      3

      Abonnés

      0

      Votes

      4

      Commentaires

      Admin Center is Excellent
      Brilliant!  This will make our lives much easier to manage the users across each of our different Zendesk Platforms. G...

      Publication le 09 sept. 2021 · Andrew Berigan

      3

      Abonnés

      0

      Votes

      2

      Commentaires

      Bring it to mobile
      It's hard as an administrator to administer anything from mobile with zendesk. Consider mobile when building features pl...

      Publication le 26 oct. 2021 · Josh

      3

      Abonnés

      0

      Votes

      3

      Commentaires

      Zendesk help bubble is appearing over submit button.
      This help bubble just appeared for all our agents.  How can we turn it off?   https://share.getcloudapp.com/4guPmW86 

      Publication le 23 oct. 2021 · Andy Kimmell

      2

      Abonnés

      0

      Votes

      1

      Commentaire