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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.


Dear Zendesk Team, I would like to raise a concern regarding the authentication feature in Zendesk that allows users to ...

Publication le 27 déc. 2024 · Vinicius Henrique da Silva

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Hi,  In the Customers lists it is now possible to see all suspended users by writing 'is_suspended:true' in the search ...

Publication le 14 sept. 2022 · Cristina Salazar

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I would like to be able to use incoming emails' headers, such as To (and I suppose From and CC as well) as trigger condi...

Publication le 22 mars 2023 · Daniël Nieuwendijk

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I am able to see a white Zendesk logo on the support.zendesk.com sites/community but when I look at my internal admin ce...

Publication le 02 janv. 2025 · Nora

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I would like to have a track record for Messaging triggers in Zendesk Admin Center. This feature is currently affecting ...

Publication le 07 janv. 2025 · David Rocha

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We struggled with the Omnichannel Routing Activation in one of our Zendesk instances because the current layout isn't ve...

Publication le 07 janv. 2025 · David Rocha

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It would be beneficial if we could decide to include or exclude access to set product access and assign roles for all te...

Publication le 07 janv. 2025 · Erinea Ravasio

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Feature Request Summary:   We should be able to set our billing admin and/or owner as a light agent. Description/Use ...

Publication le 19 janv. 2022 · Nikki

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Publication le 18 déc. 2024 · Tim Fischer

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OverviewI would like Zendesk to restore the ability to clone triggers via the “clone trigger” URL while preserving the o...

Publication le 30 déc. 2024 · Pedro Rodrigues

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