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Feedback - Mobile Apps

Share your feedback, ideas and experiences related to the use of Support, Sell or Chat Android and iOS mobile applications.

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      Product feedback guidelines & how to write a good feedback post
      Épinglée
      Welcome to the Product Feedback Topic for Zendesk's Mobile Apps! No one knows our products better than you, our users....

      Publication le 29 sept. 2023 · Shawna James

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      Product Feedback + Feature Request Post Template
      Épinglée
      We have launched a new feedback form for your product feedback and feature requests. This format is meant to help our PM...

      Publication le 29 sept. 2023 · Shawna James

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      We have a new mobile app experience coming!
      Épinglée
      Hi folks, In Q3 this year, we will be launching a brand new mobile app experience with a new ticket details UI and Mess...

      Publication le 07 avr. 2022 · Will Poon

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      Otp of lost sim card
      Otp with ecebuana app. Can also recieved this app

      Publication le 30 janv. 2025 · Gabby Tabuyoc

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      Bloqueio do uso do App para a minha conta
      Olá!Estamos precisando de uma solução para o uso do App Zendesk, pois como o mesmo não fornece informações para alimenta...

      Publication le 14 janv. 2025 · Marcelo Soares

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      Discrepancy in Chat List State Management Between Zendesk Android and iOS SDKs
      The Zendesk.instance.loginUser method passes the following fields: external_id, name, email, scope, and email_verified. ...

      Publication le 03 janv. 2025 · Maxon IT-RD

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      Zendesk versions above 2.22.0 use an outdated JDK.
      The new Zendesk SDK (starting from version 2.22.0) has downgraded the original Java environment. Please avoid enforcing ...

      Publication le 30 déc. 2024 · Maxon IT-RD

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      Ability to change whether to answer calls from mobile or browser.
      It would be really helpful to be able to set up how I would like to receive support calls on mobile. I can currently cho...

      Publication le 07 oct. 2024 · Lucy Cameron

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      PLEASE create (easier) Material3 dark mode support in the Android Support SDK
      Can the Zendesk Android engineering team PLEASE create (easier) Material3 dark mode support in the Android Support SDK? ...

      Publication le 10 sept. 2024 · Langston Smith

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      Using the new Support mobile app
      Once you enable the new mobile app experience (Go to the app settings menu - and turn on the new experience) you can acc...

      Publication le 20 juil. 2022 · Aimee Spanier

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