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Q&A - Account and billing

Ask questions and find solutions about access issues, security, payment issues, and plan changes. Please note, this is a public forum so we will be unable to discuss personal account specific questions. If you have questions related specifically to your account, please contact our Customer Support team: https://support.zendesk.com/hc/en-us/articles/4408843597850-Contacting-Zendesk-Customer-Support

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      Help making changes to the Zendesk System
      Avec réponse
      Hi, Wondering if someone can help me and provide me with some key details to guide me on the right track for making the...

      Publication le 05 juil. 2023 · Luca Hartshorn

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      How many authenticated visitors are allowed in Suite Growth and professional(not asking aboutagent)
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      We have our FAQs/Help page for our website that we would like to move to Zendesk. And only our platfrom users should be ...

      Publication le 23 juin 2023 · Hunny Sharma

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      Assigning SSO options specific to organization
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      Hello I have multiple organizations and each of the organization has their own Identity Provider. Therefore I have setup...

      Publication le 14 juin 2023 · abhishek sen

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      Duplicate Entire Zendesk Setup
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      Hello! My name is Patrick, owner of an eCommerce Customer Agency. Whenever I have new clients who are not Zendesk users...

      Publication le 23 mai 2023 · Patrick Argao

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      Need assistance with Zendesk Suite integration
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      Hi Zendesk Community! I hope this message finds you well. I recently started using Zendesk Suite for my business and I'...

      Publication le 25 mai 2023 · Bizistech

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      Security Configuration Settings - TLS 1.2
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      Can anyone advise where within the Zendesk Admin Center I can find the configuration showing the enforcement of TLS 1.2 ...

      Publication le 28 juin 2023 · Rhonda Ward

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      Can we add 2 host names under same subdomain?
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      Hi!I am looking to add 2 host names that can be added under the same subdomain.

      Publication le 12 juin 2023 · Venkat

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      Are webhooks included when spinning up a new sandbox?
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      I need to spin up a new sandbox for testing. We currently have 5 webhooks active in the sandbox, and I'd like to add the...

      Publication le 16 mai 2023 · mfg

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      Multi Brand Host Mapping
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      Hello- can I please confirm it is possible to have unique hosts mapped for each brand in a single multi-brand Zendesk te...

      Publication le 09 mai 2023 · Paul McCabe

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      pop up to log into zendesk repeatedly
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      For the last week or so, after our agents are logged into zendesk , we continously get pop ups to log in again when ever...

      Publication le 04 mai 2023 · Michelle Jacob

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