Recherches récentes

Pas de recherche récente

Q&A - Account and billing

Ask questions and find solutions about access issues, security, payment issues, and plan changes. Please note, this is a public forum so we will be unable to discuss personal account specific questions. If you have questions related specifically to your account, please contact our Customer Support team: https://support.zendesk.com/hc/en-us/articles/4408843597850-Contacting-Zendesk-Customer-Support

Nouvelle publication
Tout afficher
    Trier par activité récente
      Changing/Translating System Texts
      Avec réponse
      Hi everyone, I'm wondering if anyone knows if it's possible to change or translate the system texts in Zendesk. We're u...

      Publication le 16 févr. 2023 · Rasmus Lynggaard

      5

      Abonnés

      1

      vote

      4

      Commentaires

      Cannot log in
      Avec réponse
      I tried logging in with my username and password but it's saying it is incorrect. I tried using the Forgot Password opti...

      Publication le 12 avr. 2023 · RMG Customer Service

      2

      Abonnés

      0

      Votes

      1

      Commentaire

      Zendesk
      Avec réponse
      Dear Team and All, We are new on this Zendesk and while we are setting up this ticketing system, we are facing few issu...

      Publication le 12 avr. 2023 · IT Helpdesk

      2

      Abonnés

      1

      vote

      3

      Commentaires

      Zendesk and Browser Compatibility: Best Practices for Optimal Performance and Functionality
      Avec réponse
      I'm experiencing some issues with Zendesk where the application is not loading properly. Specifically, when I try to acc...

      Publication le 10 mars 2023 · Carol T Jenkins

      2

      Abonnés

      0

      Votes

      1

      Commentaire

      Zendesk is not loading
      Avec réponse
      My contributor is unable to access Zendesk on their end. 

      Publication le 02 mars 2023 · CommunityForce Support

      2

      Abonnés

      0

      Votes

      1

      Commentaire

      Someone Deleted My Views
      Avec réponse
      Hi! Someone from the org deleted my views, just checking if it's possible to see who did it and if I can still restore t...

      Publication le 18 févr. 2023 · Patrick Cayabyab (YUM Email)

      3

      Abonnés

      0

      Votes

      1

      Commentaire

      Using Google Social Login within same organization for agents and end-users
      Avec réponse
      Hello everyone, We would like to have some of the users from our company be agents and others be end users. I am assumi...

      Publication le 17 févr. 2023 · Sebastian Toro

      3

      Abonnés

      0

      Votes

      1

      Commentaire

      Zendesk, Azure AD SSO and external users
      Avec réponse
      Hi, I am interested in setting up SSO with Zendesk using Azure SSO.  I know it is possible to do, my query is around ex...

      Publication le 16 févr. 2023 · Michael Lawson

      3

      Abonnés

      0

      Votes

      1

      Commentaire

      Prepping for Corporate Domain Change
      Avec réponse
      Hello, all!  Our company is changing our domain and I'm trying to document all of the things I need to make sure get up...

      Publication le 06 févr. 2023 · Joshua Bentley

      4

      Abonnés

      0

      Votes

      2

      Commentaires

      Option to Remove Chat, Talk, & Message Icons from Agent Workspace
      Avec réponse
      We only use the email channel to communicate with out customers, and do not offer chat, text, or calls. The icons for th...

      Publication le 21 janv. 2023 · Ann McKinney

      2

      Abonnés

      0

      Votes

      4

      Commentaires