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Zendesk Support Beta - Modernized Conversational Experience
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In all your articles regarding the MCE - the message boxes have rounded edges, ours are square. I would post an image ...
Publication le 09 mai 2024 · Darren Bell
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Sometimes when on a messaging chat with a client, an agent sees our Zendesk bot message as sent by the client: or here ...
Publication le 09 mai 2024 · Viachaslau
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I'm not sure if this applies to the non-MCE experience since I don't have that view any longer, but I noticed an inconsi...
Publication le 02 mai 2024 · DS RF
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To learn more about the Modernized Conversational Experience, see this article:Announcing a modernized conversational ex...
Publication le 25 mars 2024 · Lisa Kelly
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Translation issue in MCE
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Hi! We noticed an issue with translation in MCE. Agents' messages are not being translated in the agent interface. Ple...
Publication le 26 mars 2024 · V*** S***
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I have raised this as a ticket with Zendesk but posting here as well in case anyone else is experiencing the same issue....
Publication le 28 mars 2024 · Amelia
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Since the beta has gone live, we've noticed that the green tick we used to have next to an authenticated end user is no ...
Publication le 04 avr. 2024 · Kurt Booth-Williams
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