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Q&A - AI and automation

Ask your questions, engage in discussion, and find solutions related to Zendesk AI, automations, answer bot, and bot building.

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      connect herempas/googlemaps to messaging answerbot
      Avec réponse
      hello has any one connected live map software to answerbot before, I'm looking to link either here mpas or google maps ...

      Publication le 08 juin 2023 · Ashley Smyth

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      How can I set up an automation condition which includes a new line for the ticket description?
      Avec réponse
      I am trying to set up an automation where one of the conditions for the ticket description contains the following string...

      Publication le 14 juin 2023 · Masey Decker

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      About Bots and languages
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      Hello, I have a bit of an issue. Our services currently use 4 languages and we want all 4 languages to be available in o...

      Publication le 23 mai 2023 · Vincent Aditya

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      do flow builder and omni channel work well together?
      Avec réponse
      I am loving omni-channel, it has really helped us improve our SLA's and prioritisation of tickets.    However, I have ...

      Publication le 18 mai 2023 · Hayley Johnson

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      Chat Bot integration to alternate servers
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      Is Zendesk Chat Bot capable of reading attachments that are stored on a different server than the server the Help Center...

      Publication le 15 mai 2023 · max fulton

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      messaging - answerbot abusive messages
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      hello,  does anyone know a way that if a user uses abusive language to an answer bot it can understand that and respond...

      Publication le 09 mai 2023 · Ashley Smyth

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      Best ChatGPT integrations for a improving your live Chat bot
      Hi everyone,   What extensions/apps/integrations would you recommend to make a much more interactive and robust chatbo...

      Publication le 28 avr. 2023 · Varun Kumar

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      I can not use dynamic content in Answer Bot
      Avec réponse
      I wanna to use muilt language text in answer bot. And I feel auto translated text is inaccurate. So I set the text into...

      Publication le 10 avr. 2023 · Jinmu support

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      Chatbot and operator in the same chat
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      Hello everyone!  As a zendesk partner, we have integrated a chatbot on the chat channel. Specifically in the web widget...

      Publication le 02 févr. 2023 · Marco Nasuelli

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      Flowbuilder repeating a menu
      Avec réponse
      What's the best way to offer a customer repeating menu in Flowbuilder? If I want to offer a customer 4 options to compa...

      Publication le 11 janv. 2023 · Richard Irving

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