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Q&A - Apps and integrations

Ask your questions, engage in discussion, and find solutions related to Zendesk Support apps, targets, and webhooks.

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      Zendesk mobile app keeps logging me out
      Hi, Since the last Zendesk app mobile update to 2.15.0 and IOS 15 - the Zendesk app keeps logging me out . I'm using S...

      Publication le 21 sept. 2021 · Lior Samuel

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      Zendesk to Salesforce Integration Error
      Avec réponse
      I’m currently trying to set up the Zendesk to salesforce integration and I've run into a problem. I followed the guide S...

      Publication le 07 oct. 2021 · James Irwin

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      Zendesk App installation setttings dropdown feature
      Avec réponse
      Hi Team,   We are making some enhancements to our app and have few clarifications.  We want to introduce a new parame...

      Publication le 06 oct. 2021 · Nandita Sudalagunta

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      Segment with Zendesk Help
      Avec réponse
      Hey everyone!Im new to Zendesk and just tried hooking up Segment. Everything appeared to be good but I am noticing when ...

      Publication le 05 oct. 2021 · Josh Lopez

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      Synch Zendesk to Outlook
      Avec réponse
      Hi Team Zendesk, Can you help me for synch reply ticket from Zendesk  to Outlook. Root cause I have Outlook email and ...

      Publication le 04 oct. 2021 · Bimo Sulistyo Putro

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      Alerts to Kind of Files?
      Avec réponse
      Has anyone written something to set up a slack notification if a ticket has an attachment in a specific format? For exam...

      Publication le 01 oct. 2021 · CJ Johnson

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      Using Zendesk with External Supportticket-Systems
      Avec réponse
      Dear Support, We are using Zendesk as a Support Ticket system, but what we see is that when we want to communicate with...

      Publication le 01 oct. 2021 · Frank Biermans

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      Shopify and Zendesk Custom Forms
      Avec réponse
      Hi,   We have Shopify and Zendesk integration for support. What we also want is that on our website we have contact us...

      Publication le 30 sept. 2021 · Pravin Uttarwar

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      Button to autocreate a ticket with certain fields set
      Avec réponse
      Hi, i used to work with Oracle Service Cloud as a PO and there I was able to fully change agents workscreens, workflows...

      Publication le 30 sept. 2021 · R Abuella

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      Need comment from Jira Software tickets to update on Zendesk Service ticket
      Avec réponse
      We have a strong need to have Internal Jira Software tickets comment to up date to Zendesk Service Ticket.  When they up...

      Publication le 16 sept. 2021 · Trena Norcia

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