Recherches récentes

Pas de recherche récente

Q&A - Apps and integrations

Ask your questions, engage in discussion, and find solutions related to Zendesk Support apps, targets, and webhooks.

Nouvelle publication
Tout afficher
    Trier par activité récente
      Zendesk creates new Contacts instead of Leads in Salesforce
      Avec réponse
      Our Zendesk sync is configured so that requester email addresses are matched and synced to existing Lead or Contact emai...

      Publication le 02 avr. 2021 · Jessica Baldwin

      7

      Abonnés

      0

      Votes

      5

      Commentaires

      How to sync assignee in Zendesk ticket to case owner in Salesforce?
      Avec réponse
      I have integrated zendesk and salesforce using ticket sync. Cases are getting created on salesforce from zendesk. The ac...

      Publication le 22 juin 2021 · joshila

      4

      Abonnés

      0

      Votes

      2

      Commentaires

      Can you automatically assign a new ticket to the agent who views it first and report if they reassign or unassign it from themselves?
      Avec réponse
      Hi everyone,  Is there a way to automatically assign a new ticket to the agent who views it first?  Additionally, is t...

      Publication le 12 juin 2021 · Katrina

      5

      Abonnés

      1

      vote

      1

      Commentaire

      RingCentral Integration
      Avec réponse
      One of our agents cannot log in to RingCentral within ZenDesk. The blue "Sign In" box is missing when he clicks on the p...

      Publication le 10 mai 2021 · Jon Rothman

      2

      Abonnés

      0

      Votes

      1

      Commentaire

      Looking for an 'agent away' app
      Avec réponse
      Cannot seem to find an app for Support that will do the following: - allow agents to set their own(only) status to 'awa...

      Publication le 27 avr. 2021 · Tray Cushing

      2

      Abonnés

      0

      Votes

      2

      Commentaires

      zendesk plugin for twilio flex crm intergration
      Avec réponse
        Hello, I'm trying to integrate the zendesk crm into twilio flex and to do so I got help from this documentation link....

      Publication le 20 avr. 2021 · Jean Biem's

      4

      Abonnés

      1

      vote

      1

      Commentaire

      Zendesk Support + Jira Integration - All field mappings are disabled. Not useable?
      Avec réponse
      I am working on integrating Zendesk Support into Jira, but having many issues when it comes to the field mappings. It se...

      Publication le 15 avr. 2021 · Alton Johnson

      3

      Abonnés

      1

      vote

      2

      Commentaires

      Amazon S3 - Manage Buckets. Lists and Object
      Avec réponse
      Hey Zendesk Team, I am using Amazon S3 for file storage. I want my customers to access Amazon S3 from Zendesk to manage...

      Publication le 13 avr. 2021 · Sam Livingstone

      7

      Abonnés

      1

      vote

      1

      Commentaire

      Project Management App - Disallow parent ticket to be submitted as solved
      Avec réponse
      The feature to disallow the parent ticket to be solved until all child tickets are solved does not work. I am testing in...

      Publication le 06 avr. 2021 · David Brown

      2

      Abonnés

      1

      vote

      1

      Commentaire

      How can I make changes to the Authorization Grant Page?
      Avec réponse
      I'm working with the Authorization Grant flow from Zendesk to Authenticate users into my Custom Website. Once I authenti...

      Publication le 05 avr. 2021 · Groffer Anderson

      2

      Abonnés

      0

      Votes

      2

      Commentaires