Rob Seib

1. Communauté
2. Feedback on Support
3. Community Discussion: How do you use Views?

Hello,  I have a large and diverse team, some agents with multiple roles. Many of them need quick access to more than the default number of views limited to the side bar. Having the ability to simp...

• Afficher le commentaire
• Rob Seib
• Création 16 octobre 2017 22:06
• 0 vote

1. Communauté
2. Insights Q&A
3. Average response rate to CSAT survey

Hi Matt, averaged over the past couple of years our support team has had a 18.2% response rate and 97.3% satisfaction score. 

• Afficher le commentaire
• Rob Seib
• Création 1 juin 2017 21:09
• 0 vote